Shared Services for Life Sciences Summit

Learn how to achieve growth across a global enterprise through the implementation of Operational Excellence while leveraging corporate succes

Philadelphia, PA, United States

In the life science world, large biotech and pharmaceutical companies are trying to cut down their business costs by shared services. Being a large-scale organization running multiple clinical trials and research programs, cost and communication are important. Sharing internal or external resources and cost through the company can assist in minimizing expenses and watching the bottom line.

A shared service is the consolidation of business operations that are used by multiple functions within the same organization. Some examples of shared services are:
  • Human Resources
  • IT Departments
  • Data Centers and Platforms
  • Project Management Office
  • Finance
  • Accounting/Payroll
  • Clinical Trials
  • Research and Development
When combining functions required by several responsibilities of the same organization, the large company can standardize processes, generate opportunities for cooperation, and gain efficiencies to ensure activities comply with business model regulations. Shared services leverage the delivery of services across all business units, but also represent shared accountability and reasonability between the organization and customers.

As Shared Service Centers become primarily focused on data and analytics compared to transactions, there will be a need to train employees to handle more value-added jobs through digital labor. Digital Labor includes digitalization, Robotic Process Automation (RPA) and cognitive automation. The use of robots will change the way businesses handle their front-, middle-, and back-office services.

Top Reasons to Attend:

  • Explore the Global Business Services (GBS) delivery and Robotic Process Automation (RPA) to allow early adopters in shared service delivery and GBS to decrease costs and increase quality in competitive businesses
  • Understand how shared services models decrease business costs
  • Develop comprehensive stakeholder management programs to ensure buy-in for senior management and IT stakeholders
  • Discuss talent strategy and featured skills needed for an organization
  • Communicate the need and increase productivity in shared service model departments
  • Explore the impact on Shared Services

Who Should Attend

This event is ideal for professionals from pharmaceutical, biotechnology, and medical device companies, as well as healthcare payer and provider professionals with responsibilities in the following areas:
  • Shared Services
  • Global Enterprise
  • Business Solutions
  • Business Process
  • Operational Excellence
  • Continuous Improvement
  • R&D Science Sourcing
  • Change Management
  • Strategic Process
  • Cultural Excellence
  • Enterprise SOP
  • Master Data
  • Global Strategic Sourcing
  • Purchasing
  • Business Solutions
Departments that are considered shared services:
  • Accounting/Finance Departments
  • Outsourcing
  • Master Data
  • SSOs
  • Project Management Officers
  • Procurement
  • Customer Strategy
  • Quality Control
  • Programming
  • Business Process Outsourcing
  • Business Development
  • Purchasing
  • Category Management
  • Clinical Trials
This conference is also of interest to:
  • Data Management Organizations
  • Procurement Software Services
  • Responsive Cost Reduction
  • Predictive Analytics
  • Contract Development and Research Organizations
  • Technology Vendors
  • Consulting Firms


  • Sharon Brower, Director, Training and Process and Continuous Improvement, BRISTOL-MYERS SQUIBB
  • Erica Deuso, Business Process Management, JOHNSON & JOHNSON
  • Bella Englebach, Senior Director, R and D Process Management, CENTOCOR ORTHO BIOTECH PRODUCTS L.P
  • Greg Fields, Strategy, Operational Excellence and PMO Executive, BRISTOL-MYERS SQUIBB
  • Bruce Hamilton, President, GBMP
  • Jill Rankin, Global Sourcing Category Manager, BOEHRINGER-INGELHEIM
  • Jerry Rosenthal, Director/Head, Continuous Improvement for U.S. Pharmaceutical Operations, GLAXOSMITHKLINE
  • Vatsala Sadasivan, Head of Operational Excellence for R&D North America, SANOFI
  • Craig Thomason, Senior Learning Designer and Developer, Learning Shared Services, MERCK


Sonesta Philadelphia Downtown Rittenhouse Square
1800 Market St.
Philadelphia, PA 19103

Explore the comfort and fresh, contemporary vibe at the all-new Sonesta Philadelphia. A premier choice among hotels in Philadelphia enjoys spacious, modern accommodations and luxurious amenities while staying in the heart of downtown and only steps away from Rittenhouse Square.

Relax and retreat in spacious accommodations. Treat yourself to a tasty bite, cocktails, and people watching at ArtBar. Go for a swim or lounge with a drink at our seasonal rooftop pool. Or wander through our gallery featuring the finest local artists around the city. Casual sophistication, impeccable service, and delightful added touches are what set us apart from Philadelphia Rittenhouse Square hotels.

To make reservations please call 1.800. SONESTA and request the negotiated rate for ExL's May Meetings. To make reservations online Click Here

The group rate is available until May 7, 2019. Please book your room early as rooms available at this rate are limited.
Event details
Organizer : ExL Events
Venue : Sonesta Philadelphia Downtown Rittenhouse Square, Philadelphia, PA, United States
Event type : Conference
Reference : ASDE-20308