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Operational Excellence in Refining & Petrochemicals Summit
Optimizing Safety, Sustainability and Productivity to Drive Business Performance Excellence

9 April, 2018 - 11 April, 2018, Houston, TX, United States

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In a Fiercely Competitive Market, Opearational Excellence Can Be a Key Driver of Competitive Advantage and Profitability.

Geopolitical unrest, weather-related disruptions, shifting regulations, global competition, constrained refining capacity, price volatility and industry consolidation continue to put pressure on the downstream market. Operational Excellence is the key driver to keeping your people safe, products sustainable and operations productive.

The Operational Excellence in Refining & Petrochemicals Summit will show you how to develop the culture, systems and processes of the world’s highest reliability organizations. This exclusive conference brings together Heads of Operations, HSE, Asset Management, Reliability and Operational Excellence all in one location to help you put your business firmly on the path to Operational Excellence.

Learn how to:

  • Drive Operational Excellence to the frontline
  • Identify waste, reduce downtime and lower costs during STOs
  • Increase risk visibility by optimising data and information management
  • Reduce complexity and variability with clearly defined standards and accountabilities
  • Detect whether your work environments and processes are increasing the likelihood of a risk occurring
  • Improve your Operations Management System to better identify - and eliminate - sources of risk and value loss in your operations or plant
  • Deliver capital and maintenance projects with less risk and superior returns
  • Optimize data and information management to support early event detection and resolution
  • Eliminate the performance gaps that can impact your organization’s safety, quality, reliability and profitability
  • Maximize yield, improve efficiency and enhance safety performance across your plants
  • Improve process safety and HSE management performance

Over 150 Senior Leaders in attendance, 30 industry case studies, 4 regulatory agencies, 10 downstream technology innovators and two full days of hands-on, peer led learning and networking. If you're focused on achieving operational excellence this is the event you cannot afford to miss.

Key Themes for 2018 include:

  • Human Factors
  • Internet of Things
  • High Reliability Organizations
  • Operational Risk Management
  • CostPerformance
  • Business Transformation
  • Personal and Process Safety
  • Organizational Effectiveness
  • Asset Integrity Management
  • Maintenance, Repair & Operations
  • Operations Management Systems
  • DigitalOperations

See what your peers said about the event!

''I've been in the reliability improvement and operations excellence areas since 1988. Why did I not discover this conference until 2017?!''
VP HSE, Plains All American

''Very useful information for people just getting into or for those that have been involved long term in OPEX, Management Systems etc.''
Operations Improvement Coordinator, Andeavor

''Several nuggets of information for me, validates what we are doing within our company.''
Operations Support Manager, Marathon Petroleum Company


Norris Conference Centers
816 Town & Country Blvd Suite 210
Houston TX 77024
United States
Phone: + 001 (713) 590-0950

Travel and accommodation are not included in the conference fee; however we have discounted rates at the Hotel Sorella nearby. Please see the information listed below to make a reservation;

Traditional Room $179.00
The rates are per room night, single or double occupancy, and do not include tax, currently at 17%.
The above rates include complimentary WI-FI in each guest room, complimentary self-garage parking and
Complimentary Breakfast.

Hotel Sorella’s Reservation Department by
calling toll free 001 866.842.0100 or 001 713.973.1600
or online at

We encourage you to book online by using the corporate code of NEGNORRIS.

When the reservation is made over the telephone, the negotiated rate must be requested at the time of booking.

Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
Pre-Conference Workshop Day - Monday, April 9, 2018

Main Conference Day One - Tuesday, April 10 2018

Main Conference Day Two
- Wednesday, April 11 2018

The agenda is available as PDF under downloads at the right side of the page.

2018 Speakers

  • Michiel Van Noort, Global Head of Continuous Improvement, Downstream, Royal Dutch Shell
  • Nev Lockwood, Global Operational Excellence Director, Albemarle
  • Jim Wetherbee, Astronaut and Author, Controlling Risk: 30 Techniques for Operating Excellence
  • Hugo Ashkar, Global Risk Manager, BP
  • John Quigley, Director, Operational Reliability, Valero
  • Matt DiGeronimo, Vice President, Operations, Veolia
  • Anchal Liddar, Director New Programs and Operational Excellence, American Petroleum Institute
  • Christian McDermott, Country Manager, Voovio
  • Wendy Schram, Operational Excellence Improvement Specialist, Dow Chemical
  • Manny Ehrlich, Board Member, U.S. Chemical Safety and Hazard Investigation Board
  • Patrick Wallior, Sr. Director, Health & Safety, Univar
  • Chad Broussard, Director of Reliability, Phillips 66
  • Lee Laviolette, Managing Director, Huron Consulting Group
  • Gregg Kiihne, Director, Process Safety, BASF
  • Julie Thyne, Gulf Coast Continuous Improvement Leader, Dow Chemical
  • Edi Gittenberger, CEO, Rider International
  • Cason Swindle, Director, Workforce Performance Solutions, Rider International


Event details

IQPC Europe
9 April, 2018
11 April, 2018
Norris Conference Centers
United States


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