Shared Services & Outsourcing Week Latin America Conference

San Jose, Costa


With 2019 shaping up to be a year of transformation, Shared Services & Outsourcing Week Latin America returns with brand new sessions on how to:
  • Master change management in the age of digital transformation and enhanced employee expectations  
  • Incorporate an Intelligent Automation component into your strategic technology roadmap
  • Attract, recruit and retain top talent for your SSO

What to Expect in 2019

  • NEW! Maturity Tracks on Main Day 1
  • MORE NETWORKING OPPORTUNITIES! Walk away with lasting connections and enjoy over 10 hours of built-in networking time
  • FUTURE FOCUSED case studies panels on emerging technologies, data/analytics, digital transformation, and strategy to move to a GBS
  • ENJOY networking in San Jose, Costa Rica
  • MORE! Region and function specific Interactive Discussion Groups [IDGs]: Take a deep-dive into your most pressing SSO-related challenges during these small group, practitioner-ONLY discussions
  • BACK BY POPULAR DEMAND! Workshops that offer powerful, actionable strategies for implementing a SSO, cultivating a culture of change and innovation, building a business case for GBS, realizing your digital transformation journey, and creating the next gen SSO

"Very productive sessions. The quality of the material and discussions held were beyond my expectations."
Emerson Electric Co.

"Great networking opportunity and benchmarking of the region."
Eduardo Prada Consulting & Executive Training

"So interesting! Provided important information related to the evolution of SSC."
Empresas Publicas de Medellin E.S.P

"Was able to exchange a lot of ideas & was given very interesting tips."
Rohlig Logistics

2019 Speakers

  • Guilherme Baeta, Director of Shared Services, Braskem
  • Ethel Meneses, I2P Director, Global Financial Solutions, Invoice to Pay, Pfizer, Inc.
  • Jason Cordero, Vice President - Global Project Execution Manager, Citi
  • Juan Ignacio Araya, Director CRFSS, Finance Operations, Stryker
  • Leandro Cresta, Latin America CIO and Global IT Director - Data & Analytics, BIC Brazil
  • Xavier Rodriguez, FSSC Director, Technicolor
  • Ricardo Wolf, Finance SSC Sr Director, PepsiCo LATAM
  • Rolando Alvarez, Director, GBS LAO, KKC
  • Mayda Reyes Diaz, Head of Internal Customer Relationship SSC, AeroMexico
  • Miguel Lucero Coeto, Shared Services Center Director, Arca Continental
  • Brad DeMent, Partner, ScottMadden
  • Honorio Padron, Partner, Scott Madden
  • Phil Searle, Founder & CEO, Chazey Partners
  • Adrian Sibaja, Director Global Delivery Centers Costa Rica & Chile, Experian
  • Esteban Carril, Managing Director LATAM, Chazey Partners
  • Rodrigo Cal Cordova, Vice President, Global Finance Shared Services, Stryker
  • Veronica Monzon, Site Controller Finance & Accounting & R2R Manager, Costa Rica SSC, Equifax
  • Beth Bourg, Senior Product Marketing Manager, FortressIQ
  • Jazmin Alvardo, Global Services Director, Grupo Bimbo Global Services
  • Marco Roldan, Director Shared Services, Kyoto Motors
  • Gabriel Stern, Head of Shared Services Center, Americas{, Experian
  • Miguel Rivera, Controller, Intel Corporation
  • Julian Chaves, LATAM COE Senior CommOps Manager, Uber
  • Alberto Castro, Head of Centers of Excellence LATAM, Uber

SSOW LATAM 2019 Advisory Board

  • Christian Yllescas, Business Service Head for the Americas, LEDVANCE
  • Xavier Rodriguez, Former Director, Finance & Enterprise Shared Business Services, Panduit
  • Rodrigo (Cordova) Cal, PMP, Vice President, Global Finance Shared Services, Stryker
  • Matias Olmedo, Shared Services and Corporate Accounting Global Director, Altisource
  • Ricardo Wolf, Sr Director LATAM Finance SSC, PepsiCo LATAM Sector


Venue to be confirmed

Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
Event details
Organizer : SSON North America
Event type : Conference
Reference : ASDE-20442