Past event: Customer Contact Week Asia 2020 (CCW)

Note: This event was originally planned for 2-5 March, 2020 in Singapore and has now been rescheduled

New date: 22-23 March, 2021

The Festival of All Things "Customer"

Customers are now dictating the pace of change in businesses. As expectations evolve, it is imperative for organisations to radically transform their operating models to be customer-focused, else risk losing their competitive edge in this connected era.

Customer Show Asia 2021 will feature over 80+ regional customer experience and contact centre leaders taking the stage to share innovative strategies and exchange know-hows on delivering exceptional customer (CX) across all touchpoints and journeys to maximise customer and business value.

The #1 Customer Contact Event Series!

  • 40+ Contact Centre Speakers
  • 40+ Presentations, Case Studies & Panels
  • 4 Focused Tracks
  • 15 Interactive Discussion Groups

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    Venue

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    Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
    Event details
    Organizer : IQSG
    Event type : Conference
    Reference : ASDE-21906
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    Other interesting CX / Customer Experience events

    CCW UK Summit 2024 May 13-15, 2024- London, United Kingdom
    CCW Europe Summit 2024 October 7-9, 2024- Amsterdam, Netherlands