Past event: OPEX Week Europe Virtual Summit

As the Event Director for the very first OPEX Week Europe virtual summit, it gives me great pleasure to share with you the new release of the re-imagined 2020 program. Having planned to be welcoming you to Amsterdam in September, I am delighted to be releasing a very first to our community. After a disruptive start to the year, we invite you to join an incredible three days of learning, networking and business development opportunities online.

In today's extraordinary business environment, the role of the OPEX leader has both broadened and become laser focused. If there is anything the recent pandemic has made clear, it's the importance of OPEX. Now, not only does the business look to you to deliver world-class performance, but also to lead them through these trying times, stronger and more seamlessly than ever.

With the role of OPEX undergoing this revolution, the expectations of results have dramatically increased. Getting all of these pieces in place will require a cohesive, holistic strategy, and a relentless focus on OPEX innovation, digital transformation, and placing the customer at the heart of process excellence to set your organization up for success.

Looking towards the future, businesses are going to be reliant on OPEX leaders to carry them through periods of disruption to come out stronger on the other side. OPEX Week Europe 2020 is the only gathering of the region's OPEX leaders, and is the place to equip yourself with the tools, strategies and tactics to truly accelerate and sustain business transformation. If you are a passionate business leader excited about driving excellence, then I would like to invite you to join us in September. I look forward to having you join us!

I look forward to having you join us!

100% of the OPEX Week Europe Experience, 100% Virtual!

100% Virtual
  • In the absence of physical events and human connection, OPEX Week Europe - Virtual 2020 is here to help you still hear cutting edge content, meet and engage with peers, and find solutions to your most pressing challenges
Cutting Edge Content
  • Listen to, question and interact with a world class, practitioner speaker line up as they present and debate the information you need to know to steer your organisation through 2020 and beyond
Virtual Exhibition Hall
  • Visit the best of global solution providers and gain insight into new technologies, ideas and solutions by visiting the Virtual Exhibition Hall.
  • Arrange meetings with the vendors you need to know more from to ensure you have the right tools to deliver results
Virtual Interactive Discussion Groups
  • Invite-only sessions for senior practitioners, bringing you and your peers together to discuss your greatest challenges, brainstorm and exchange ideas and best practice tips through an in-depth, interactive discussion group.
Interactive Content
  • The diverse collection of keynote presentations, deep dive analysis, interactive discussion groups, panel debates, fireside chats combine to allow you to experience case studies, success stories, behind-the-scenes access from global companied; giving you the ultimate platform to answer the questions that matter most, and re-define your strategy
  • Through a virtual exhibition hall, bespoke closed door sessions, Q&A at keynote presentations, networking activities, meet the speaker sessions and more, you will meet the contacts you need to stay engaged with the greatest minds in OPEX and Business Transformation
  • As well as participating in sessions live throughout the Summit, participants will have the ability to watch Keynote presentations on demand to revisit key learning points
  • With highly crafted sessions reflecting strategic and tactical challenges that the OPEX and Business Transformation community has identified as priorities, you will have the opportunity to benchmark your transformation strategies and delivery against global companies and evaluate your next steps


Event Advisory Board

  • Simen Munter, Chief Operating Officer, Personal Banking, Nordea
  • Cristian Matei, Head of Business Transformation, Veolia Group
  • Mayank Saxena, Chief Architect, Enterprise Architecture & Data Management, ABN AMRO
  • Stephanie van Doorn, Senior Program Manager, Rainforest Alliance

Event Speakers

  • Richard Rolls, Business Chief Risk Officer, Capital One
  • Georgina Turton, Head of Continuous Improvement & Process Automation, Burberry
  • Carolyn Lum, Senior Vice President, Head of Continuous Improvement and Philips Excellence, Philips
  • Hanna Sommer, Vice President Operational Excellence, Berenberg
  • Michel Ramos Mellis, Global Director Business Transformation, Unilever Food Solutions
  • Matteo Passera, Director, Digital and Business Transformation, Roche
  • Silvio Ruggieri, Head of Operational Excellence, CSD Excellence Office, Danske Bank
  • Fatih Demir, Chief Operations Officer, LC Waikiki
  • Tom Petzke, Head of Process Excellence & Continuous Improvement, Amadeus
  • Danny Dario Winandy, Head of Process and Automation, Carlsberg
  • Simen Munter, Chief Operations Officer, Personal Banking, Nordea
  • Elke Hollmann, Head of Global Process Development, Stratec Group
  • Oliver Hirschfelder, Senior Strategy Manager, Siemens Gas & Power
  • Ed Jervis, Operational Excellence Black Belt, Change and Culture Lead, Serco
  • Mayank Saxena, Chief Architect, Enterprise Architecture & Data Management, ABN AMRO
  • Emily Viarnaud, Operational Excellence Manager, Costa Coffee
  • Martijn Groenewegen, Head of Digital Strategy, City of Rotterdam
  • Mario Brazzoli, Transformation Manager, Oikocredit
  • Sorcha Derkx-Mullan, Business Analyst, Hymans Robertson
  • Marie-Philippe Vanheems, Director of Excellence, "I Love OPEX"
  • Stephanie van Doorn, Senior Program Manager, Rainforest Alliance

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Event details
Organizer : IQEU
Event type : Webinar
Reference : ASDE-22382