Shared Services & Outsourcing Week Conference 2026

4 Days of Insight, Innovation, & Impact | The Largest Gathering of SSO & GBS Leaders

The Shared Services & Outsourcing Week (SSOW) conference is not just any gathering - it is where the future of shared services is written, one success story at a time. As the largest and most pivotal stop on your journey to shared services success, you’ll join over 1,200 SSO and GBSO leaders collaborating, benchmarking and growing together as you discuss the strategies, advanced technologies and best practices to drive organizational value alongside business growth.

Start your year with the cream of the crop. SSOW attracts the most senior leaders of any event globally, who return year after year with their teams for four days and countless hours packed with insightful content - learning directly from peers across functions, industries, and experience levels.

Whether you're scaling automation, transforming your global business services model, or embracing AI and skills-based transformation, SSOW brings together the people and ideas that move shared services forward. Why SSOW? Because this is where progress happens.

30 Years of Transformation - All Paths Lead Here

• 1200+ Attendees
• 200+ Speakers
• 100+ Sessions
• 110+ Solution Providers

Signature Moments for YOU

SSOWomen’s Day Leadership - Celebrate and elevate female leaders and allies at SSOWomen’s Day, a powerful space to share stories, build connections, and champion inclusion across shared services.
Join us on March 16th to share and inspire.

Agentic AI Bootcamp - Dive into a hands-on, full-day crash course at the Agentic AI in Shared Services Bootcamp, where you’ll explore real-world Agentic AI use cases, implementation journeys, and practical strategies to take back to your organization.
Immerse yourself on March 16th and navigate uncharted AI territory.

Site Tours: Inside SSO Excellence - See shared services in action with the Site Tours - an exclusive, behind-the-scenes look inside real, operational service centers. Meet the leaders driving transformation and gain firsthand insights into how top organizations deliver excellence. Step beyond the conference and experience innovation, culture, and collaboration in motion.
Explore shared services in action on March 16th.

SSON North American Impact Awards - The Impact Awards are the gold standard for recognizing excellence in shared services and GBS. Hosted at SSOW’s black-tie gala, this annual celebration brings the community together to spotlight achievements that inspire the industry.
Honor the brightest minds in shared services & GBS on March 18th.