Past event: Shared Services & Process Improvement for Higher Education & Government 2014 Conference

It’s an exciting time for shared services in government and higher education. As the needs and demands of the public evolve, so must the organizations they depend on to educate and protect them. Increasingly, public sector leaders are turning towards shared services, as well as other innovative process improvement strategies, to not only boost efficiency and value-add of back-office functions, but to enable responsiveness, accountability and effectiveness throughout the entire organization.

Built for and by senior level shared services and administrative leaders from the public sector, the Shared Services & Process Improvement for Higher Education & Government event offers a unique, in-depth and collaborative learning experience to equip participants with the knowledge and skills they need to optimize support services and enable the reallocation of resources back to their organization’s core mission.


Benefits of Attending

  • Engage with industry peers during our pre-conference Higher Education and Government Focus Days and discover how organizations similar to yours have successfully set up, optimized and expanded shared services initiatives despite even extreme internal resistance, budgetary constraints and institutional complexity
  • Get introduced to next generation solutions and innovative strategies to engage customers, drive accountability and more effectively manage the performance of shared services and admin employees
  • Hear real-world, action-oriented perspectives on how to effectively navigate the speed, uncertainty, and complexity of change with systematic and relationship-focused change management strategies
  • Learn from the experiences of other and exchange proven solutions for maximizing customer satisfaction and employee engagement in our small group discussions broken out by industry and maturity

2014 Speakers

  • Paul Bartley, Director of Shared Services and Deputy Assistant Secretary, U.S. Department of Health and Human Services
  • John White, Director, National Finance Center, USDA/NFC
  • David Horton, Associate VP and Chief Technology Officer, University of Oklahoma
  • Theresa Reno-Weber, Chief of Performance & Technology, Louisville Metro Government
  • Sasi Pillay, CIO and Associate Vice President, University of Wisconsin System
  • Ken Newton, Director, Service Delivery, NASA
  • Omar Reid, Human Resources Director, City of Houston
  • Jim Klingler, Executive Director of Business Operations, North Carolina State University
  • Chris Jones, Director, IT Services, University of Oklahoma
  • Kathleen Bienkowski, AVP for Research Administration, Emory University
  • Laura Stetson, Director of Shared Services, The State University of New York
  • Jennifer Pike, Shared Services Program Manager, University of Oklahoma
  • Harlan Sands, Vice Provost Administration and Quality Improvement, University of Alabama at Birmingham
  • Lee Smith, Executive Director of Institutional Effectiveness and Analysis, University of Alabama at Birmingham
  • John White, Director, National Finance Center, United States Department of Agriculture

Please fill in your name and email to receive the conference agenda of this event.


The agenda is available as PDF under downloads at the right side of the page.

Venue

The venue is not yet available for this event.
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Venue & Accommodations

Westin San Diego
400 West Broadway, San Diego, California
92101, United States
Website:  http://www.westinsandiego.com
Phone: (619) 239-4500

Accommodation
The Room block for Shared Services and Process Improvement for Higher Education & Government will open the week of August 4th 2014

The Westin San Diego Hotel is located just a few blocks from the famous Gaslamp Quarter and just minutes from Sea World, San Diego Zoo, Seaport, Little Italy, Old Town, San Diego Convention Center and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and the complimentary shuttle service to/from the San Diego airport.

Group Rate: We’ve negotiated a deeply discounted hotel room rate of $159 per night (plus 12.565% tax) specifically for the Shared Services and Process Improvement for Higher Education & Government attendees

How to Book:  To book your room, please identify you are part of the SSON – Shared Services and Process Improvement for Higher Education & Government group to ensure the special rate (based on availability). The group rate is available three days pre and post event based on group rate availability. Please make your reservation before October 16th in order to ensure you are eligible for the group rate. After October 16th , hotel rooms will be offered on a space-available basis at the prevailing rate.

Reservations Phone: 888-627-9033
CHECK IN TIME:  3:00PM  CHECK OUT DATE/TIME: 12:00PM

Hotel bookings are refundable if canceled within 72 hours; IQPC encourages attendees, speakers and sponsors to book room right away to ensure the discounted rate and accommodations at the host hotel
Event details
Organizer : IQUS
Event type : Conference
Reference : ASDE-3460