The telecoms industry is struggling to comprehensively utilise operational excellence, leading to missed opportunities, spiralling costs and dissatisfied customers. Operational Excellence is the answer to overcoming the complex challenges of keeping up to speed with new products and services rollouts as well as changes in regulation and protecting revenue, all while keeping customer centricity at the front of mind in any process innovation.
The
Operational Excellence in Telecoms Summit is Europe’s only case-study led networking platform specifically for the telecoms industry which will provide solutions, tips and tactics in overcoming operational excellence challenges. The Summit provides you with exclusive benchmarking opportunities and practical insights into the complex issues involved in achieving operational excellence.
Sky, A1 Telekom, BT, Vodafone, Etisalat, Magyar Telekom,Deutsche Telekom, Virgin Media and more have already confirmed their participation.
- Telecoms specific challenges: Benchmark against your industry peers dealing with challenges specific to operators including delivering with operational excellence in legacy systems, complexity of products and the speed of change in the market
- Maximise your time out of the office: No time wasted as every session is focused for telecoms operators, meaning you can immediately use information back in the office
- A value adding theme: Whether it’s keeping costs down or managing the high pressure to be efficient in a fast paced telecoms market, gain insights from your peers about how to maximise the value of your operations and improve processes
What you will learn at Operational Excellence in Telecoms:
- Speed up new product and service rollouts to keep up with the pace of the telecoms industry - A1 Telekom share their insight
- Overcome communication issues when information is siloed in your organisation by changing your company culture with an insightful session from Etisalat Egypt
- Learn how to best use analytics with Hutchinson 3G to gain more of an insight into which processes work and how you can improve them
- Diminish revenue leakage while creating a flexible operational framework that can respond quickly to fraudulent threats
- Reduce the impact new regulations have on your operations during the interactive roundtable sessions
Register at ASDEvents and receive 15% discount.
2015 Speakers
- Dr Jürgen Mees, Head of Process Excellence- Technology Europe, Deutsche Telekom
- John Halligan, Operational Change and Improvement Manager, Sky
- Iain Milligan, Operational Insight Manager, Three
- Ahmed Shoukri, Corporate Operational Excellence Manager, Etisalat Egypt
- Simon Teng, COO Switzerland, Nordics, CEE and Russia, BT Global Services
- Lóránt Csőke, Senior Corporate Development Expert- Corporate Agility, Magyar Telekom
- Denise Banister, Head of Business Excellence, Vodafone Ireland
- Carol Johnson, Operational Improvement Manager, Virgin Media
- Jim Holland, Head of Quality and Compliance, Sky
- Markus Mazenec, Head of IT Offering and Order, A1 Telekom
- Sunil Mishra, Head of Operational Excellence, Ooredoo Maldives
- Dilek Kestintas, Marketing Solutions Senior Business Analyst, Turkcell
Register at ASDEvents and receive 15% discount.
Please fill in your name and email to receive the conference agenda of this event.
Conference Day One: 29th June 2015
- Including a Networking Morning Break, a Networking Lunch and a Networking Afternoon Break
Conference Day Two: 30th June 2015
- Including a Networking Morning Break, a Networking Lunch and a Networking Afternoon Break
Post-Conference Workshop Day: 1st July 2015
- Workshop 1: Determining how to increase employee engagement for process optimisation 09.00 – 11.00
- Workshop 2: Harnessing and optimising analytics in operational excellence 11.30 – 13.30
- Workshop 3: Transforming customer feedback into new improved processes 14.30 – 16.30
The agenda is available as PDF under downloads at the right side of the page.
Register at ASDEvents and receive
15% discount.
Venue
The venue is not yet available for this event.
Follow this event to be informed when the venue is available and stay informed on other changes.
Who will you meet?:
VPs/Heads/Directors/Managers/Specialists of:
- Operational Excellence
- Business Transformation
- Operational Efficiency
- Operational Effectiveness
- Operational Delivery
- Operational Improvement
- Process Excellence
- Process Improvement
- Operations
- Business Process
- Enterprise Architect
- Network Quality
- Performance Improvement
Venue & Accommodation
Grand Connaught Rooms61 - 65 Great Queen Street , London,
WC2B 5DA, United Kingdom
Website:
www.grandconnaughtrooms.comPhone: +44 (0)20 7405 7811
Fax: +44 (0)20 7831 1851
AccommodationTravel and accommodation are not included in the conference fee; however we have put together a HotelMap that displays discounted accommodation for hotels in the area near to Operational Excellence for Telecoms. The map displays live availability and allows you to book directly with each hotel:
https://www.HotelMap.com/pro/MA7YH
Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the HotelMap link provided; this shows live availability and rates for all hotels in the area and allows you to book directly with the hotel of your choice within your budget.
Register at ASDEvents and receive
15% discount.
