Your business is facing more volatility, complexity and risk than ever before.
With markets shifting, regulations changing, and pressure to increase efficiencies in your operations - how can you deliver Operational Excellence?
We'll show you how at
Operational Excellence Week Canada. Taking place October 21-24 in Toronto, this year's program will bring you over 50 case studies and show you how to eliminate inefficiencies in your operations, drive customer excellence, harness digital transformation and build a sustainable culture of
operational excellence.
We've added all new tracks on Leadership & Culture, Process Excellence, Business Transformation, Lean, Customer Excellence, Digital Excellence and Operations Management Systems.
You'll walk away with the tools you need to:
- Develop a holistic OPEX Strategy and drive enterprise transformation
- Drive Operational Excellence to the frontline
- Determine how reliable and efficient your operations are - and then set targets for change
- Understand the impact of OE on the bottom line and fully harvest the benefits of scale, technology and standardization
- Build a Culture of OE and improve quality, reliability, customer experience - and profitability
- Accelerate your digital strategy and the action plan to make it happen
- Dramatically Improve Control over your Back Office and Operational Processes
- Harness big data, analytics and AI to fundamentally transform operational efficiency
- Improve Agility and Streamline Operations with Robotic Process Automation
- Understand the Impact of Human Factors on Business Performance
- Improve your Management System to better Identify - and Eliminate - Sources of Risk and Value Loss in your Operations
- Drive Operational Excellence through a Center of Excellence
- Identify the strategic value levers and performance improvement opportunities in your company - and set targets for change
- Apply better analytics to find untapped cost efficiencies
- Combine Lean methodologies with design thinking, agile and analytics
- Guide employees towards repeatable, optimized behavior and habits
Join us at Canada's only cross-industry event on
Operational Excellence. Make the commitment to OE today to emerge lean, agile and more competitive tomorrow.
Key Themes for 2019 include:
- Internet of Things
- Leadership, Skills & Capabilities
- Change Management
- Customer Experience
- Business Transformation
- Organizational Effectiveness
- Back Office Optimization
- Human Factors
- Organizational Culture
- Lean Enterprise
- Driving OE to the Frontline
- Digital Transformation
- Operations Management Systems
- RPA, AI & Machine Learning
- Environmental Excellence
- Innovation
2019 Speakers
- Robert Wong, Executive Vice President & Chief Information Officer, Toronto Hydro
- Stacey Metcalfe, Manager, Customer Retention & VOC Strategy, Toyota
- Robert Phillips, Associate Vice President, Finance Continuous Improvement, Canadian Tire
- Travis Hahler, Americas Change Management Lead, Google
- Samantha Liscio, Chief Technology & Innovation Officer, WSIB Ontario
- Christine Pelley, Director, Six Sigma & Operational Excellence, Maple Leaf Foods
- Doug Purdy, Vice President, Industrial Management, Pratt & Whitney Canada
- Eric Berger, Head of Manufacturing System/ Transformation & Performance, Sanofi Pasteur
- Hania Amad, Head of Transformation and Shared Services, RBC
- Normand Sawyer, Director, Improvement and Operational Performance, Investissement Quebec
- Bob Buiaroski, Senior Vice President, Customer Experience, Manulife
- Cristian Matei, Head of Business Transformation, Veolia Group
- Remi Raphael, Director, Business Transformation, Duke Energy
- David During, Director, Process Improvement & Innovation, The Hospital for Sick Children
- Wayne Cuervo, General Manager, Toronto Innovation Centre, Cisco
- Kimberly Matheson, Senior Director, Product R&D Management Officer, Sanofi Pasteur
- Les Cyfko, Director, Engineering & Continuous Improvement, PepsiCo
- Rami Hindieh, Associate Director, Enterprise Data Management, Greater Toronto Airports Authority
- Mike Hevey, Director, Transformation, Governance, Risk and Business Improvement, Seaspan Shipyards
- Andrew Spencer, Vice President, Transmission & Stations, HydroOne
- Lori Bieda, Head, Analytics & Data Centre of Excellence, Personal and Business Bank, BMO
- Jeremy Shorthouse, Director, Environmental, Health & Safety, Molson Coors
- Mariana Filipic, Director, North American Continuous Improvement, Schneider Electric
- Jennifer Anderson, Chief Service Excellence Officer, WSIB Ontario
- Jose Pires, Founder & President, Global Excellence & Innovation
- Paul DiGiandomenico, Senior Director, Retail Card Client Fulfillment Operations, CIBC
- Frank Saunders, President, Nuclear Innovation Institute, Bruce Power
- Hugo Ashkar, Global Risk Manager, BP
- Sarah Mesaglio, Manager, Continuous Improvement, Canadian Tire
- Farrukh Naseer, Vice President, Regulatory Change Management, TD
- Peter Calnan, Senior Director, Health, Safety and Security, North America Region, Newmont Goldcorp
- Aileen Sullivan, Director, Fleet Performance Improvement, Ontario Power Generation
- Biju Misra, Director, Transformation & Technology Operations, Enbridge
- Robert Hutcherson, CEO & Founder, Optimize Consulting, Inc.
- Lee Winters, Senior Director, Strategy Optimization, Optimize Consulting, Inc.
- Rajiv Anand, Co-Founder and CEO, Quartic.ai
- Teresa Swinton, Founder & Director, Paradigm Human Performance Ltd.
- Karen Priestman, Human Factors Lead, Paradigm Human Performance Ltd.
Please fill in your name and email to receive the Conference Agenda of this event.
Pre Conference Workshops - Monday, October 21, 2019
Conference Day One - Tuesday, October 22, 2019
Conference Day Two - Wednesday, October 23, 2019
Focus Day - Thursday, October 24 2019
Venue
The Old Mill, Toronto
21 Old Mill Road, M8X 1G5
Toronto, ON
AccommodationA small block of rooms is reserved at a reduced rate of $219 CDN. Please contact The Old Mill at 416-236-2641 and mention the IQPC Operational Excellence conference to receive the reduced rate.
https://www.oldmilltoronto.com/Please Note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies.
