Past event: Future Branches EU 2020

Announcement: After careful consideration, we have postponed Future Branches Europe, originally scheduled for June 23-24, 2020 until June 2021. The health, safety and well-being of our attendees, partners and employees is paramount, and this was the only action that is within our power in order to make sure you remain healthy and safe during these uncertain times.

Branch & Digital Banking. Reimagined

With customers increasingly using branches for complex financial decisions and digital channels for basic transactions, are you investing in the right new initiatives to build a truly connected banking experience to remain competitive?

Only at Future Branches will you benchmark with 130+ branch transformation leaders from Europe's most digitally advanced retail banks. All openly sharing their practical tips on how to build and scale new in-branch and digital innovations to better serve your customers and stand out from the crowd.

Addressing all of your biggest branch transformation priorities:

• Introduce new branch formats that create a seamless digital to physical CX
• Build engaging in-branch experiences that drive footfall, sales and loyalty
• Integrate new technology with legacy systems to modernise your branch
• Introduce new digital tools that empower your employees to better serve customers

The Future Branches Difference

Benchmark your branch and digital transformation programmes against the best

• Hear from your innovation peers from Europe's top banks on their latest bank transformation initiatives, covering the critical do's and don'ts to succeed in implementation

Get expert advice on how to overcome legacy challenges and deliver a seamless customer journey

• Get the latest tips and tricks from industry innovators on the best solutions to deliver a truly frictionless journey, across all customer touchpoints

Connect with branch transformation and CX leaders from Europe's top banks

• Build your industry connections through multiple interactive sessions and networking opportunities that are designed to offer you the quality time you want with your peers 


Why Should You Register?

Europe's biggest names in retail banking, pioneers of innovation, all attend Future Branches. Coming for content, learning, the socialising and sharing of ideas.

• Get Connected With Your Retail Banking Peers - Meet with 130+ branch transformation leaders from top retail banks.
• An Agenda You Can't Find Anywhere Else - With over 50 thought leaders leading over 35 interactive sessions your in-store strategy needs will be covered.
• Built For The Whole Team To Attend - All these learning and networking opportunities can't be done by one alone, Future Branches was made for groups.