Business Relationship Management eLearning


This course contains the following options (see topics tab for more information)
  • Business Relationship Management Professional
  • Certified Business Relationship Manager

Business Relationship Management Professional  

The Business Relationship Management Professional (BRMP) certification allows delegates to understand the BRM role and create awareness of it in their organisation.  They will also be able to look at current relationships in their business and identify where improvements can be made.

This course does not require any existing knowledge of BRM.

50% off membership of the Business Relationship Management Institute when buying our course

Exam details:
50 multiple choice questions. 40 minute duration with a 50% pass mark. Exam can be taken online with a web proctor (With APMG). Students should have completed the BRMP course before requesting their exam voucher

Suitable for:
Anyone working or looking to work in a business relationship environment, such as buyers, sales teams and customer service advisors. However, it may also be of use to business owners, project managers and others involved in business processes.

Certified Business Relationship Manager

The online Certified Business Relationship Management (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner.

Students must already hold the BRMP certification

Exam details:
80 multiple choice questions. 2 hours and 30 minute duration with a 50% pass mark. Exam can be taken online with a web proctor (With APMG). Students should have completed the CBRM course before requesting their exam voucher

Course Content Business Relationship Management Professional

  • Module 1:  An overview of BRM
  • Module 2: Strategic partnering
  • Module 3: Business IQ
  • Module 4: Portfolio Management
  • Module 5: Business transition management
  • Module 6: Provider domain knowledge
  • Module 7: Powerful communication
  • Module 8: Exam preparation

Course Content Certified Business Relationship Manager

  • Module 1: Introduction to CBRM
  • Module 2: Understanding Business Relationship Maturity and Value – Look at the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers
  • Module 3: Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies
  • Module 4: Developing Strategic Relationships - planning, persuasion and politics
  • Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation
  • Module 6: Revision and exam prep