ITIL 4 Specialist: HIGH VELOCITY IT

eLearning

The ITIL 4 Specialist High Velocity IT module looks at how digital organizations and digital operating models function in high velocity environments and will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

Course duration:
18 hours

Course license:
150-day access

Prerequisites:
Candidates must hold the ITIL Foundation Course. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses

Exam Details
Exam duration is 90 minutes, 40 questions with a 70% pass mark (28/40). Students must hold the ITIL 4 Foundation and have completed the course before requesting the exam voucher.

Who it's for...
Service Designer; Release Manager; Cloud Architect; DevOps Engineer; Software Developer; Automation Specialist; Test Engineer; Scrum Master; Business Transformation Manager; Applications Engineer; Cloud Software and Network Engineer; IT Operations Manager

Course Content:

  • Module 1: Concepts around the High-Velocity Nature of the Digital Enterprise
  • Module 2: The Digital Product Lifecycle and the ITIL Operating Model
  • Module 3: Key HVIT Concepts and Associated Behaviors
  • Module 4: Ensuring Valuable Investments
  • Module 5: Ensuring Fast Development
  • Module 6: Ensuring Resilient Operations
  • Module 7: Ensuring Co-created Value
  • Module 8: Ensuring Assured Conformance
  • Module 9: Course Recap and Exam Preparation