Virtual Seminar on Evolution of the Quality Management System - How to go from Surviving to Thriving

6-Hour Virtual Seminar - On Demand

- October 4, 2021- Online Event

This 6 -hour virtual seminar will help you to develop a Quality Management System (QMS) for Medical Device Companies. A well-structured QMS meets the requirements of the Quality System Regulations and is both effective and efficient.

The regulations require that manufacturers "establish and maintain a quality system that is appropriate for the specific medical device(s) designed and manufactured".  

This webinar will cover the basics of how to establish and maintain a suitable QMS including:
  • The basic requirements
  • Management Responsibility
  • Quality Audit
  • Personnel
  • QMS structure
  • Quality policy and objectives
  • Quality manual
  • Standard Operating Procedures, Work Instructions, Forms, etc.
  • Levels of maturity
An efficient, effective QMS sends a message to the FDA and other regulators that your QMS is complete, accurate, and consistently followed.  More importantly, it ensures that your personnel can consistently and accurately meet requirements resulting in correct outcomes and quality work.

Why you should attend

An ineffective QMS can lead to serious compliance and quality issues including 483 observations, warning letters, and even consent decrees.  Even worse it can lead to inconsistent or poor product quality including non-conformances, complaints, and even recalls.  And an inefficient QMS leads to confusion, inconsistency, excessive rework, corrective and preventive action, and increased cost of quality.  An inefficient QMS results in wasted time, money, and missed opportunities. It is imperative that medical device companies can effectively and efficiently establish a QMS.  
In this 6-hour virtual seminar, we will explore the fundamentals of a Quality Management System and how you can take your program from surviving to thriving.  A thriving QMS can help you achieve your compliance objectives and improve product quality, leading to higher customer satisfaction and business results.

Learning Objectives

  • Overview of the Regulations
  • Essentials of an effective QMS
  • Essentials of an efficient QMS
  • Lessons learned and common Mistakes
  • Maturity modeling
  • Improvement tools
  • Best practices
  • Preparing for an FDA inspection

Who Will Benefit

  • Individual contributors new to a regulated industry
  • Process owners or functional leaders wanting to improve their processes
  • Quality Systems Specialists
  • Document Control Specialists
  • Quality and Compliance Specialists
  • Internal Auditors and Managers
  • Training Specialists
  • CAPA Specialists
  • Designated Management Representatives
  • Quality/Compliance managers or directors for Medical Device companies
  • General Managers wanting to learn about understand Quality System requirements
  • Subject Matter Experts who write procedures
Susanne Manz MBA, MBB, RAC, CQA is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. While at GE, J&J, and Medtronic, Susanne worked in various world-wide roles including Executive Business Consultant, WW Director of Quality Engineering and, Design Quality, and Director of Corporate Compliance. Susanne has a BS in Biomedical Engineering and an MBA from the University of NM.

She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. Susanne also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. Susanne has now established a consulting business with a mission to provide services to help medical device companies achieve world-class quality and compliance.


  • Regulatory expectations
  • Lessons Learned from 483s and warning letters
  • Common problems, mistakes, and warning signs
  • How to structure your QMS
  • Quality policy and manual requirements
  • QMS structure, hierarchy, and documents
  • Roles and responsibilities
  • Key capabilities
  • Best practices
  • Vision, strategy, and planning


Details
Supplier : Global Compliance Panel
Event type : Recorded event
Reference : ASDE-23129