Past event: Intelligent Automation Week 2023 Conference

Experience the Future of Intelligent Automation

Intelligent Automation Week is the premier conference for professionals looking to stay ahead of the automation curve. The three-day event will feature industry-renowned keynote speakers, practitioner-led panel discussions, and networking opportunities with industry peers. This is the only event that brings together cross industry and cross functional perspectives with a shared focus on solving business problems, creating new opportunities, and adding capacity.

What to expect  

  • Earn CPE Credits - While attending Intelligent Automation Week, you can earn up to 29.5 total continuing professional education credits from NASBA and SHRM.
  • Learn From the Best - With 60+ interactive sessions, swap stories and gain tailored insights to help you succeed in your most crucial tasks. Listen to top speakers, brilliant thinkers, and innovative ideas.  
  • Build Your Network - ROI & Benchmark with the best connect with industry leaders and discuss strategies for stakeholder buy-in and funding your intelligent automation projects during our networking opportunities.
  • Fast-Track Your Progress - Put your citizen developers to the test. Don't miss out on our citizen development hackathon in our Innovation Hub.What better way to capture best practices and governance models.
  • Discover - Learn about artificial intelligence, machine learning, and emerging technologies that can help transform your business enterprise. Increase your process efficiency and return on investment while we test the limits of Generative AI.
  • Be Inspired - Join Women in Tech (WIT) while we hear from inspiring female leaders and their stories during our evening reception.

The Most Exciting Gathering of Intelligent Automation Professionals

  • 350 Attendees
  • 100 Speakers
  • 30 Sponsors
  • 60 Sessions

Explore the IA Week Conference Agenda

  • 8 workshops and masterclasses designed to equip you with the skills to drive measurable business impact for your organization
  • 60 sessions packed with practical insights and actionable takeaways to supercharge your automation strategy
  • Engaging session formats featuring dynamic panel discussions, intimate fireside chats, and stimulating small group discussions
  • Connect, collaborate, and innovate with industry peers through interactive networking opportunities, creating lasting relationships and sparking breakthrough ideas

Who Should Attend the Intelligent Automation Week Conference

  • Operations & Process Improvement - Focus on best practices on how to optimize your company's processes, reduce costs, and improve its overall business performance.
  • Customer Experience & Call Center - Learn how to leverage intelligent automation to improve efficiency, enhance customer experience, and increase revenue.
  • Finance, Procurement, GBS & Shared Services - Explore trends on how intelligent automation can increase efficiency, operational capacity, reduce costs, improve accuracy, and provide valuable business insights.
  • Human Resources & Talent Management - By leveraging the power of intelligent automation, organizations can create a seamless onboarding experience, free up payroll capacity, and foster an engaged workforce, which can positively impact their bottom line.
  • Technology & IT - Automation can help technology professionals increase productivity, effectiveness, and business value to their internal and external customers.
  • Marketing & Sales - Create an end to end customer journey with marketing and sales automation, increasing client retention and driving growth across your business

Earn CPE credits at Intelligent Automation Week!  

By attending Intelligent Automation Week, earn continuing professional education credits from NASBA, 15 credits and SHRM, 14.5 credits. Qualified tracks include:
  • Operations & Process Improvement: 12.5 credits
  • Customer Experience, Call Centers, Marketing & Sales Professionals: 12.5 credits
  • Finance, Procurement, Global Business Services, & Shared Services: 12.5 credits
  • Work Culture, HR, & Talent Management: 14.5 credits

Expert Speakers Include:

  • Carlos Manteiga Bautista, M.D., Chief Operating Officer, Corporate & Investment Banking, SANTANDER U.S.
  • Anurag Voleti, Vice President & Chief Data Officer, BLUE CROSS BLUE SHIELD ASSOCIATION
  • Caleb Pearson, Vice President, Media & Digital - U.S. Marketing, MCDONALD'S
  • George Leu, Global Order Management Smart Automation & Strategic Programs Senior Director – GBS, PROCTOR & GAMBLE
  • Swarna Kuruganti, Vice President, Digital Innovation - Operations Transformation, MOFFIT CANCER CENTER
  • Joshua Reicher, Chief Digital Officer, CENLAR
  • Jeevan Bobbili, Global Head, Intelligent Automation - Digital Technology & Data, ALCON
  • Vivek Khurana, Global Head of Automation, PFIZER
  • Andra Milender, Chief Mission Officer - Community Impact Programs & Former Chief Technology Officer, WOMEN IN TECHNOLOGY (WIT) & EQUIFAX
  • Zia Bhutta, Chief Executive Officer & Partner, ANAI CAPITAL MANAGEMENT

Please fill in your name and email to receive the Summit Agenda of this event.


Chicago Marriott Downtown Magnificent Mile
540 North Michigan Avenue, 60611
Chicago, IL, USA

Group Rate: $289 + Taxes
Room Block Cut-Off Date: May 26, 2023
Room Booking: Book Your Room Here

About the Venue:
The luxurious Chicago Marriott Downtown Magnificent Mile provides chic comfort in a vibrant city center location. Relax in beautifully appointed hotel rooms and suites, featuring modern furnishings, thoughtful amenities and exceptional views of the city and Lake Michigan.

Stroll the Magnificent Mile and visit one-of-a-kind boutiques and celebrated attractions, including Shedd Aquarium, Wrigley Field, Navy Pier and United Center. Afterward, treat yourself to farm-to-table cuisine that celebrates nature’s seasonal bounty, and the Midwest’s gastronomic heritage at Harvest and Rush Street Bar & Lounge, our on-site restaurants. Travel brilliantly when you stay at Chicago Marriott Downtown Magnificent Mile, placing the best of the city at your doorstep.

Warning: Do not book your hotel accommodations with any third-party vendors. In order to guarantee your room please book directly with the hotel. There are a number of fraudulent “third party providers” that will attempt to solicit you to book through their channel and neither IQPC SSOW nor the hotel is able to guarantee your room if you choose to do so.

We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavor to negotiate the best available rates for you so please use the Hotel´s website link provided.

We reserve the right to negotiate commissions or rebates from the venue in connection with the special pricing offered to our attendees. Details can be provided upon request.
Event details
Organizer : SSONetwork
Event type : Conference
Reference : ASDE-24351