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Operations Risk Management & Mitigation - from Assessment to Implementation Seminar
2-day In-person Seminar

30 September, 2013 - 1 October, 2013, Chicago, IL, United States


Recently, a series of headline-grabbing operational risk incidents at banks, other financial institutions and even regulators have again brought the issue of operational risk management to the forefront of the agendas of CEOs, CROs, risk managers and internal and external auditors alike. These incidents are wide ranging and flow from bank ATM collapses, bank operating system failures, regulatory settlements in the ongoing US sub-prime mortgage saga, rogue traders and the connected risk managers who either missed or were willfully blind to all the warning signs.

As the size and complexity of financial institutions have increased, so too have the challenges of understanding and reducing operational risks down to truly manageable levels. Increased regulatory concern and scrutiny have also increased the cost of operational risk events in the shape of outright financial loss, regulatory fines and declining customer confidence

Operational Risk Management (ORM) is an effective tool for not only maintaining but increasing, bank profits, shareholder value, public perceptions and goodwill. Executed properly, improvements in ORM can lead to substantial financial, reputational and regulatory benefits – all this adds to increased profitability, greater financial stability and improved customer satisfaction. But to achieve these gains, financial institutions must apply a consistent and comprehensive approach to managing their operational risks. They must also understand that this approach is fundamentally different from the approaches that they use in managing market, credit and liquidity risks.

Bad Operational Risk Management has a severely negative effect on financial institutions in four very clear ways:

  1. Actual operational risk losses are a direct hit to the income statement.
  2. The market punishes companies, via the stock price, for operational risk failures and this loss could well exceed the actual financial loss experienced.
  3. Lowered Credit Ratings, which raises the institutions cost of borrowing money in the marketplace.
  4. Operational risk failures can vastly increase the cost of compliance by raising the level of regulatory scrutiny and complexity not to mention substantial penalties.

All too often banks have seen the need to effectively manage their operational risks as simply an issue of complying with what the bank regulator requires, rather than a disciplined process that serves to not only ensure a banks survival but which can, in the long run, contribute to that bank’s financial fortune.

Implementing an effective Operational Risk Management routine is a complex process. At its core is an understanding of what Operations Risk is and how it can be managed. This course is an intensive introduction to Operations Risk management and mitigation. It is designed to provide a practical “hands-on” approach to participants which will furnish them with all the tools and techniques they need to begin implementing what they have learned as soon as they return to the office.

The underlying course philosophy is to move the participants beyond the largely theoretical international compliance requirements for operations risk (such as contained in the Basel Accords), and into an understanding of the practice of operations risk management and an ability to actually implement these procedures.


The objectives of this training course is to provide all staff, irrespective of whether they work in the front-, middle- or back-office, with a sound foundation in the theory and practice of Operational Risk Management. This training is provided in a practical "hands-on" manner that allows them to implement what they have learned easily and effectively.

What this course covers

This course provides a complete structured package for learning in all main aspects of the subject of Operational Risk. It will enable participants to prepare and manage the planning and implementation of operational risk management processes in their bank/ financial institution or firm.

Key objectives and learning outcomes

The aim of the course is to provide:

  • An understanding of Risk in all its facets
  • An understanding of Operational Risk Techniques for assessing, managing and mitigating Operational Risk
  • A link between Operational Risk management theory & practice
  • A clear "road-map" on how to implement an Operational Risk management structures them in practice in a banking organization.


This was a well-organized event. The speaker was very informative and the seminar was covering great real life examples that kept everyone engaged. ComplianceOnline is very helpful and it has a professional approach in conducting regulatory trainings.
- Third Party Vendor Management Lead, JPMorgan Chase

The seminar was very informational and the material is very useful in implementing risk assessment program in organizations.
- Cash Management Operations Assistant Manager, Flushing Bank

Instructor was highly knowledgeable and the subjects were well chosen.
- Audit Supervisor, Flushing Bank

Richard did a great job and topics related to operations risk structures and frameworks were highly useful.
- Manager, Discover Home Loans, Inc.

Which organizations should attend?

  • Commercial Banks
  • Central Banks
  • Investment Banks
  • Asset management firms' representatives
  • Pension funds
  • Hedge funds
  • Leasing companies
  • Insurance companies
  • Fund managers
  • Other financial institutions

Who should attend the Course?

  • Financial Officers
  • Risk Officers
  • Internal Auditors
  • Operational Risk Managers
  • Staff with roles and responsibilities in operational risk in risk management departments, businesses and central departments
  • All front-, middle- and back-office staff in operational roles
  • This course is not restricted to management staff alone but to all staff who are required to be “Operational Risk” aware


This training course uses a combination of prepared tuition, examples, discussions, exercises and case studies. Most importantly it will offer participants, opportunities to share experiences and plan work within small working groups, providing practice in the application of the techniques and tools generating active participation.


Hilton Homewood Suites Downtown
40 East Grand Ave,
Chicago IL, 60611

Special Offer for the attendees of this seminar:
Hotel rooms available at only USD 219 per night.
Hotel rooms are limited and based on availability

The agenda is available as PDF under downloads.

Meet Your Instructor

Richard Barr
Operational Risk & Back Office Specialist

Richard Barr , holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans over 23 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was intimately involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 14 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.

Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff members from the Bank of England, South African Reserve Bank, Central Bank of Ireland, Bank Indonesia, European Central Bank and Bank of Portugal have attended training sessions presented by Richard.


Event details

30 September, 2013
1 October, 2013
Hilton Homewood Suites Downtown
United States
Training Course


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