Cancellation and Substitution Policy: Cancellations must be received in writing and we do not offer refunds once payment has been made. If the cancellation is received more than 14 days before the conference, attendees will receive a full credit to a future conference. Cancellations received 14 days or less (including the fourteenth day) prior to the conference will be liable for the full fee. A substitution from the same organization can be made at any time in writing at no extra charge. If the organiser cancels a conference, payments received at the cancellation date will be credited towards attendance at a future conference or in the event of postponement by the organiser, towards the rescheduled date. Credit notes remain valid for twelve months.
Changes to Conference and Agenda: The organiser reserves the right to postpone or cancel an event, to change the location or alter the advertised speakers for an event. The organiser is not responsible for any loss or damage as a result of substitution, alteration, postponement or cancellation of an event due to causes beyond its control including without limitation, acts of God, natural disasters, sabotage, accident, trade or industrial disputes, terrorism or hostilities. In the event that a conference is cancelled, the organiser is not liable for any costs incurred by delegates in connection with their attendance.
Occasionally it is necessary for reasons beyond our control to alter the content and timing of the program, venue or the identity of the speakers without any liability to the delegates. Changes to the agenda will be updated on our website as soon as possible.