Past event: Future Branches 2020 Conference

Note: This event was originally planned for 23-24 July, 2020 in Boston, MA, USA and has now been rescheduled

New date: 1-2 September, 2020

The Branch. Reimagined.

Future Branches is two days of action-packed stories, conversations and connections with the top minds in retail banking. We will explore how leading financial institutions are revamping retail banking technology, retooling front line associates, and creating the branch and retail banking experience of the future.

You'll get actionable strategies to provide personalized high touch experiences for today's customers. This is THE meeting place to benchmark against the best of the best in financial services.

What is Future Branches?

The digital revolution has changed the way many people interact with their bank. A growing majority of consumers are completing simple transactions like deposits online or on their phone and foot traffic in bank branches has fallen dramatically. But is the branch dead? We certainly don't think so! Financial Institutions are transforming their branches from transaction hubs to spaces where customers can go for education, complex banking issues, and especially where they can purchase new banking products like loans and investments.

Future Branches, a two day networking event, brought to you by the organization that puts on both NetFinance and Future Stores, will explore how financial institutions are capitalizing on their physical spaces by revamping in-store technology, revitalizing their front line associates and reimagining branch processes to meet the ever-changing demands of their customers.

Five Reasons to Attend Future Branches

• 400+ strategy, operations and experience executives from leading financial institutions will reveal how they are approaching branch transformation
• Future Branch is interactive by design. Targeted presentations, roundtable discussions, panels and structured networking functions ensure meaningful engagement, a variety of learning formats and deeper networking
• Top of mind content: using analytics to re-evaluate your footprint, defining what your customers want from a branch experience, hiring and training the right front-line branch employees and picking the right in-store technology are just some of the themes we will cover this year
• With 300+ senior-level professionals in retail banking, branch transformation, branch operations and more onsite, Future Branch is large enough to meet a diverse range of new contacts and intimate enough to develop meaningful relationships
• Limited vendor participation is curated by our team so that you can experience true peer-to-peer learning and networking as opposed to a series of sales pitches while still learning about the cutting edge technology available to the industry

Transform Your Industry In Just 2 days

Future Branches is the ONLY event gathering an audience of senior retail banking executives looking for the next breakthrough technology to take them into 2020 and beyond. Our attendees represent all aspects of financial services in America, from large banking institutions to community credit unions.

Inspiration & Innovation. Only at Future Branches

Learn From Those Leading The Way

• All the Insights, None of the Fluff! Our agenda is 100% focused on your biggest challenges and opportunities, as it was written with your input. With content that deep dives into topics like branch design, upgraded staffing models, network structure, ATM and ITM strategy, and the physical blending with the digital - you'll walk away with pages of strategies delivered by leading executives that are in the trenches, doing the work.

Exclusive Peer To Peer Networking

• Build connections like never before. Benefit from tons of interactivity with over 15 hours of small discussion groups, creative think-tanks, roundtables, and structured networking activities every day. This is your opportunity to develop relationships, make new contacts and speak "off-the-record" with your peers.

Experience Immersive Learning on Our Exclusive Branch Tours

• See innovation in action. This is the only event that provides immersive learning through high touch experiences. Join our exclusive branch tours, one of the most exciting parts of the event, and see first-hand how your peers are merging physical and digital experiences within their properties.

Meet New Innovative Vendors All in One Place

• Find the technology you need to keep up. The Future Branches Innovation Hub is THE place to find your next branch transformation partner. See the newest releases from trusted industry leaders and be wow-ed with revolutionary tech from up and coming players.