Shared Services & Outsourcing Week Latin America Conference

San Jose, Costa

Pave the Way for Future Business Growth and Dramatically Reduce Costs with a Fully Optimized Shared Services Organization

Considering that over the past decade, Latin America has emerged as one of the fastest growing destinations for shared services and outsourcing due to its geographical proximity, multilingual capabilities and low-cost arbitrage amongst other benefits, whether you are looking to adopt a shared services model for the first time or to optimize an existing model, you don't want to miss out on this exceptional opportunity.

Designed for Shared Services leaders responsible for optimizing service delivery in the Latin America region, the 13th Annual Latin American Shared Services and Outsourcing Week is your definitive source for the quintessential tools, knowledge and solutions necessary to take your SSO to new heights of efficiency. This is your organization's exclusive opportunity to hear from today's leading shared services and outsourcing champions in the region during thought-provoking keynotes, case-studies and interactive sessions.

Don't Miss Out On The Chance To:

  • Maximize SSO performance by embracing innovative approaches for identifying, attracting and engaging stellar shared services talent
  • Attain the skills and know how necessary to not only successfully launch a new SSO but also expand and optimize an existing organization
  • Find out what it takes to successfully set up a new shared services organization in the LATAM Region
  • Know how others before you successfully incorporated new, high value-add services to boost both the financial and strategic impact of an existing SSO
  • Master change management in the age of digital transformation and enhanced employee expectations
  • Reach new heights of performance and efficiency by embracing innovative process optimization tools and strategies such as GPO and RPA to streamline cross-functional processes from end-to-end
  • Cultivate a culture of innovation and continuous improvement to ensure your team effectively identifies and capitalizes on new areas of value creation
  • Master change management in the age of digital transformation and enhanced employee expectations

What to Expect in 2019

  • New Location! San Jose, Costa Rica
  • New and Exciting Site Tours
  • Maturity, GBS, and RPA Tracks
  • Country Specific Rountables
  • Brand New Speakers & Topics
  • MORE NETWORKING OPPORTUNITIES! - Walk away with lasting connections and enjoy over 10 hours of built-in networking time, from like-minded peers from over 10+ countries.
  • FUTURE FOCUSED - Case studies panels on emerging technologies, data/analytics, digital transformation, and strategy to move to a GBS
  • ENJOY - Networking in San Jose, Costa Rica, Lunches and Networking Breaks
  • MORE! - Region and function specific Interactive Discussion Groups [IDGs]: Take a deep-dive into your most pressing SSO-related challenges during these small group, practitioner-ONLY discussions
  • BACK BY POPULAR DEMAND! - Workshops that offer powerful, actionable strategies for implementing a SSO, cultivating a culture of change and innovation, building a business case for GBS, realizing your digital transformation journey, and creating the next gen SSO

2019 Speakers

  • Guilherme Baeta, Director of Shared Services, Braskem
  • Ethel Meneses, I2P Director, Global Financial Solutions, Invoice to Pay, Pfizer, Inc.
  • Jason Cordero, Vice President - Global Project Execution Manager, Citi
  • Gonzalo Solis, Sr. Director of Operations, Global Shared Services, Equifax Inc.
  • Juan Ignacio Araya, Director CRFSS, Finance Operations, Stryker
  • Leandro Cresta, Latin America CIO and Global IT Director - Data & Analytics, BIC Brazil
  • Xavier Rodriguez, FSSC Director, Technicolor
  • Ricardo Wolf, Finance SSC Sr Director, PepsiCo LATAM
  • Rolando Alvarez, Director, GBS LAO, KKC
  • Mayda Reyes Diaz, Head of Internal Customer Relationship SSC, AeroMexico
  • Miguel Lucero Coeto, Shared Services Center Director, Arca Continental
  • Brad DeMent, Partner, ScottMadden
  • Honorio Padron, Partner, Scott Madden
  • Phil Searle, Founder & CEO, Chazey Partners
  • Adrian Sibaja, Director Global Delivery Centers Costa Rica & Chile, Experian
  • Esteban Carril, Managing Director LATAM, Chazey Partners
  • Rodrigo Cal Cordova, Vice President, Global Finance Shared Services, Stryker
  • Veronica Monzon, Site Controller Finance & Accounting & R2R Manager, Costa Rica SSC, Equifax
  • Beth Bourg, Senior Product Marketing Manager, FortressIQ
  • Jazmin Alvardo, Global Services Director, Grupo Bimbo Global Services
  • Marco Roldan, Director Shared Services, Kyoto Motors
  • Gabriel Stern, Head of Shared Services Center, Americas{, Experian
  • Miguel Rivera, Controller, Intel Corporation
  • Julian Chaves, LATAM COE Senior CommOps Manager, Uber
  • Alberto Castro, Head of Centers of Excellence LATAM, Uber
  • Arturo Castillo, Finance Leader for America, ABB

SSOW LATAM 2019 Advisory Board

  • Christian Yllescas, Business Service Head for the Americas, LEDVANCE
  • Xavier Rodriguez, Former Director, Finance & Enterprise Shared Business Services, Panduit
  • Rodrigo (Cordova) Cal, PMP, Vice President, Global Finance Shared Services, Stryker
  • Matias Olmedo, Shared Services and Corporate Accounting Global Director, Altisource
  • Ricardo Wolf, Sr Director LATAM Finance SSC, PepsiCo LATAM Sector


InterContinental Costa Rica at Multiplaza Mall
San Jose Province 10202
Costa Rica
Phone: +506 2208 2100

Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
Event details
Organizer : SSON USA
Event type : Conference
Reference : ASDE-20442