Culture, Talent & Process: Transforming Your SSO Into A Future Ready Function
This event is THE place to be if you are working in a SSC, GBS, SSO, CoE across Latin America or the Caribbean. Past attendees have included Bridgestone, Coca-Cola, Pfizer, AeroMexico, Citi, Uber, Intel, Experian, Johnson & Johnson and BIC.
We will once again bring together Latin American Shared Services leaders from across industries and verticals to discuss the challenges and opportunities that are specific to LATAM shared services and provide tailored blueprints for implementation, growth and scalability objectives within regional companies.
All Event Sessions and Content Will Be In English
Key Reasons to attend:
- In-depth Workshops: Gain valuable insights from experts in the field through hands-on, educational workshops that provide you with actionable solutions on building your SSO and ensuring foundational readiness for global expansion
- Innovation HUB: Our redesigned exhibit floor is where you'll find cutting edge solution providers that will enable your team to tackle almost any challenge
- Learning Credits: Attend sessions, get credits - earn up to 19 CPE credits throughout the conference from NASBA and SHRM
- SSON Impact Awards: Participate in our globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives
- Experian & VMware Site Tour: Join us for an exclusive tour of the Experian or VMware Shared Services Centers, to witness their remarkable transformations and technological advancements!
Your Role Matters
- Finance - Focus on financial transformation, automation, maximizing cost efficiency, and long-term inflation.
- Global Business Services - Learn about trends in future of work, value creation, and outsourcing optimization including our GBS Leaders Forum & Certification.
- Human Resources - Explore diversity and inclusion and lessons learned returning to work.
- Procurement - Dive into enhancing operational performance and improving global spend.
- Intelligent Automation - Top speakers will cover the IA journey as well as the future of digitization and information technology.
2023 Speakers Included
- Erika Beltran, Vice President GBS Control Mexico, Pepsi
- Luciano Martinez Quintanilla, Head of Virtual Center of Excellence Americas, CEMEX
- Pablo Murta, Head of Sanofi Global Services Bogota Hub, Sanofi
- Julio Diaz, Director, Costa Rica Site and Transformation Lead, Pfizer
- Flavia Schlesinger, Vice President – Mexico Business Services Hub, PepsiCo
- Rogerio Diogo, Senior Director, Global Shared Service Center, Playa Hotels & Resorts
- Claudia Silvana Bautista, Coordinator of Record To Report, Holcim
- Juan Carlos Yglesias, Head of IT & BPO Costa Rica, DHL Global Forwarding
- Jan Berggren, Global CEO, Neovici
- Sindi Liang Ma, Global Product Owner for Automation, Roche
- Beatriz Martinez, Former Senior Director Business Function Support Services (Shared Service Center), Hays
- Adrian Ramirez, CIO & Head of Shared Services, Grupo Kuo
The full agenda is not yet available for this event.
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Venue
Costa Rica Marriott Hotel Hacienda Belen
700 Meters West From Bridgestone/Firestone, 40703
Heredia Province, Heredia, San Jose, Costa Rica
WebsitePhone number: +506 2298 0000
