This event has already taken place.
This page shows historical information on the European SSOW 2017, held on May 15-18, 2017 in Manchester,
United Kingdom
The new edition of this event will be held on May 14-16, 2024
Redefining Business Services for the Smart and Automated Business Environment
With sleek end-to-end processes, digital transformation and business critical insight defining today's business strategies, many shared services leaders find themselves rapidly moving into uncharted territory.
Although challenging, the smart and automated business environment provides immense opportunities for shared services that have a plan and know how to manage that transformation.
SS&O Week Europe 2017 is where you will discover new ideas, trends and technologies that will transform yor shared services centre while keeping an eye on the fundamentals that have built Shared Services into the multi billion-dollar industry it is today!
Key Topics To Be Addressed in 2017 Include:
Transitioning from a transactional to value-adding shared service centre
Deploying Automation and Robotics to increase productivity and eliminate errors
Using PEX and creating a continuous improvement culture to continue to achieve marginal gains and productivity improvements
Creating a GBS and Global Process Owner Model to take advantage of global standardization, economies of scale and creating a truly advanced SSC
Leadership: Developing your leadership skills to lead your team through change!
Accelerating change, leapfrogging forward in the SSC journey
Top Reasons to Attend
Discover Inspiring Leadership - With over 75% new speakers from Shared Services and GBS all over the world, SSO Week Europe truly is the place to find out what's cutting-edge within SSO
Completely Unbiased Advice - Starting last year SSOW is the only event in the market guaranteed to give you completely unbiased advice with our No Sales Pitches on Stage policy!
Forge New Connections - With over 600 attendees from blue-chip companies; our drinks receptions, awards night and speedy networking are the perfect place for you to connect with colleagues old and new
Tailored Advice just for you: - There are multiple small group or one-to-one sessions sprinkled throughout SSOW meaning that you can get expert advice on the exact problems your facing as part of your conference package
Celebrate Success! - There's a lot to be proud of and the 2016 SS&O Week Excellence Awards is your chance to celebrate yours and your team achievements, which translated into benefits across the business, and through to your customers
Grow Your Business - SSO Week showcases some the most cutting edge technology and service providers in the SSO community, therefore it is THE place for SSCs to view and select potential tech investments.
Did You Know?
28% of the total practitioners attending SS&O Week consider Improved Skill Sets to be helping them deliver more ''value adding'' services
67% define value adding service based on its impact on a business unit's output targets (strategic impact)
48% believe the key benefit to Global business services is Global process ownership
50% of attendees consider GBS has helped with change across processes/ implement technologies more easily
The key priority of 58% of the attendees in Dublin is providing more Business intelligence in support of customers requirements
68% of the audience believe they are on the ''Beginners knowledge'' stage with regards to Robotics Process Automation
Here's What Went Down in SS&O Week 2016!
Meet the Speakers
Marcel Angst, EVP Global Operations Finance and Admin, Swarovski
Please fill in your name and email to receive the conference agenda of this event.
Pre Conference Site Tour Day - Monday 15th May 2017
ITV Shared Services Site Tour
Sodexo Shared Service Site Tour
Pre-Conference Workshops - Tuesday 16th May 2017
Workshops A-G
Main Conference Day One - Tuesday 16th May 2017
Including: Afternoon Networking Break
Main Conference Day Two - Wednesday 17th May 2017
Including: Morning & Afternoon Networking Break, Main Lunch and Digital Visionaries Lunch
Main Conference Day Three - Thursday 18th May 2017
Including: Morning Coffee and Networking Break
The detailed agenda is available as PDF under downloads at the right side of the page.
Venue
The venue is not yet available for this event. Follow this event to be informed when the venue is available and stay informed on other changes.
Venue
Event City, Manchester Phoenix Way, Stretford Manchester, M41 7TB
Accommodation More information to follow... Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.