Latin America: The Heart of Your Global Business Services Transformation
Over the past decade, countries all across Latin America have dramatically improved their IT infrastructure, expanded their pool of IT talent and developed new financial incentives aimed at attracting new business and driving growth across the region. As a result, the Latin America has emerged as a Shared Services & Outsourcing hotspot amongst multi-national as well as US-based companies looking to deliver better back-office services at lower costs.
In order to celebrate the business services industry in Latin America and the various ways it's evolving, we are very excited to present the
11th Shared Services & Outsourcing Week Latin America. The only event currently in the market designed for and by global business services executives responsible for:
- Running captive SSO/GBSs that deliver back-office services to/from the LATAM region electing
- Selecting and managing BPO providers in the LATAM Region
What to Expect in 2017!
- New! Interactive Discussion Groups (IDGs) will provide you with the opportunity to personalize your learning experience and take a deep-drive into your most pressing SSO related challenges
- New! Take part in our Demo Drive to get a sneak peak of what the industry’s leading solution providers have to offer. As an added bonus, those who visit each vendor for a quick 10 minute presentation will be eligible to enter our prize raffle
- More discussion-based sessions broken out by maturity level and region to ensure you connect with the right people onsite to help guide you on your SSO journey
- Back by popular demand! 4 comprehensive workshops that offer powerful yet actionable strategies for driving change, building a business case for GBS, successfully implementing BPaaS and embracing ''glocal'' service delivery models to ensure the demands of both the customer and the business are met
''Very productive sessions. The quality of the material and discussions held were beyond my expectations.''
Emerson Electric Co.
''Great networking opportunity and benchmarking of the region.''
Eduardo Prada Consulting & Executive Training
2017 Conference Chairman
- Raul Vega, CEO and Founder, Auxis
2017 Speakers
- Juan Figuereo, Former EVP and CFO, Revlon
- May Huneidi, CIO, Global Eagle Entertainment
- Eduardo Prada, Managing Director, Eduardo Prada Consulting & Executive Training S.A.S.
- Miguel Portugal, Regional Director – Information Management, SABMiller
- Brad DeMent, Partner, ScottMadden
- Esteban Carril, Managing Director LATAM, Chazey Partners
- David Lucky, Global Financial Operations Lead, Monsanto
- Ricardo Wolf, Sr Director LATAM Finance SSC, PepsiCo LATAM Sector
- Tom Peyton, Vice President, Service Excellence, North American Accounting Center, Wolters Kluwer
- Luis Santiago, Controller Latin America, Turner Broadcasting
- Marianela García, Head of Shared Service Center Mexico, Henkel Mexicana
- Maximiliano Just, Director, Global Business Process Leadership GBS HR, The Coca-Cola Company
- Leandro Cresta, Latin America IT Director, BIC Brazil
- Andres Garcia, Head of the Shared Service Center, Universidad de los Andes
- Teresa Gómez, Financial and Administrative Vice President, Universidad de los Andes
- Priscilla Maria Rojas Schmidt,Directora Corporativa, Centro de Servicios Compartido, Dos Pinos
- Arturo Castillo, Finance Leader for America, ABB
- Juan Shelley, Sr. Director Global Business Services – Queretaro Site Lead, Kellogg Company
- Juan Pablo Parreaguirre, Director Financial Services, Emerson
- Victoria Holtz, CEO, Moveminds
Please fill in your name and email to receive the conference agenda of this event.
Pre-Conference Workshop Day - Wednesday, August 23rd, 2017
- Workshop A: Customer Management Evolution Capture and Leverage the “Voice of the Customer” to Evolve your SSO’s Value Propositi
- Workshop B: Transformation Accelerated Change Management Hacks that Fuel Back-Office Optimization Success
- Workshop C: Outsourcing vs. Shared Services vs. Hybrid Ensure Optimal Performance with the Right Service Delivery Model
Main Conference Day One - Thursday, August 24th, 2017
- Including: Morning & Afternoon Networking Break, Networking Luncheon
Main Conference Day Two - Friday, August 25th, 2017
- Including: Morning Networking Break, Networking Luncheon
The agenda is available is PDF under downloads at the right side of the page.
Venue
The venue is not yet available for this event.
Follow this event to be informed when the venue is available and stay informed on other changes.
Venue
The Ritz-Carlton Coconut Grove3300 SW 27th Ave
Miami FL 33133
United States
Website:
http://www.ritzcarlton.com/en/hotels/miami/coconut-grovePhone: (305) 644-4680
AccommodationReservation Link:
http://www.marriott.com/reservation/availabilitySearch.mi?propertyCode=miarz&clusterCode=group&groupCode=iqpiqpaMore than a luxurious hotel, The Ritz-Carlton Coconut Grove, Miami is a fitting locale for a special event, important meeting or memorable function. Along with manicured gardens and a delightful pool, the hotel features extensive event and pre-functions space, including a 3,200 square-foot garden courtyard and the 5,200 square-foot Ritz-Carlton Ballroom. The relaxed, elegant setting is ideal for conducting business, while offering numerous stress-relieving activities nearby, along with a Fitness Center and Boutique Spa, which is known for its personalized service and treatments.
The hotel’s 115 guest rooms include 18 suites, spacious balconies and floor-to-ceiling windows offering views of the Miami skyline, gardens, pool. Biscayne Bay or the surrounding neighborhood. Business can easily be conducted in the privacy and comfort of one’s room with the availability of high-speed internet access.
The finest culinary creations are offered in a variety of dining options at the hotel. Bizcaya offers Mediterranean Bistro cuisine for breakfast and lunch. The Private Dining Room, a glass-enclosed enclave inside Bizcaya, offers an intimate setting for small business dinners, wine dinners, or special occasion. Guests can also relax in The Lobby Lounge with light bites and libations in a Renaissance villa setting.
This chic oceanfront hotel is a 5-minute walk from the Dinner Key Marina, and a 15-minute walk from the Coconut Grove metro station. Villa Vizcaya, a museum and gardens, is a 2.5-mile drive.
