Past event: Employee Experience Conference

Co-Located With Next Generation Workplaces Conference

Transform your employee experience to delight customers, improve productivity and drive employee loyalty

If you haven't yet realised that employee experience should be as carefully planned as your customer experience, chances are you’re already behind. Gallup recently found a staggering 87% of employees worldwide are not engaged, resulting in poor productivity and low levels of service. Are your employees amongst them?

Applying customer experience strategy to employee experience is the next step in HR transformation to ensure a happy, engaged and productive workforce. From Voice of the Employee to Employee Journey Mapping, the most forward thinking HR Directors are applying these methodologies to their workforce and seeing amazing results.

The Employee Experience Forum is the only event in the UK to bring you 20+ concrete case studies on transforming the employee experience. Our expert speaker faculty will be tackling your biggest challenges and providing you with inspiring ideas on how to make your people strategy a success.


What will you learn?

  • Demonstrate the link between employee experience and profitability: Understand how to build a compelling business case for investment like Byron Hamburgers
  • Create an Employee Value Proposition that aligns with your brand message: Hear how Virgin Active have used their iconic brand to shape their people strategy
  • Put HR at the heart of cultural transformation: Learn how Sofology completely transformed their company culture with HR at the helm
  • Bridge the gap between Voice of the Employee and Voice of the Customer: Discover how Harrods are leveraging employee data to improve customer experience
  • Digitalise your employee experience: Understand how to use workplace apps to improve productivity like Three
  • Track and measure the results of your people strategy: Hear how you can turn feedback into actionable insight like Screwfix and achieve amazing results!

Speakers

  • Alyson Fadil, Head of People, Missguided
  • Niall Ryan-Jones, Head of Employee Experience, Harrods
  • Piers Robinson, Chief People Officer, Flybe
  • Gary Walker, Head of People Digital Tools, Three
  • Sharon Doherty, Global Organisation & People Development Director, Vodafone
  • Julie Holdaway, Group HR and People Development Director, Harvey Nichols
  • Ian Woodward, Group HR Director, Caesars Entertainment
  • Anita Johnson, Head of Employee Engagement & Change, Screwfix
  • Martyn Moutinho, Head of People Development, ITV
  • Anne-Marie Lister, Head of People Experience, Atom Bank
  • Rebecca Harvey, Head of Employee Experience, GSK
  • Hilary Tysoe, People Director, Virgin Active
  • Veronica Brejan, Former Chief People Officer, Pizza Hut
  • Simon Garcia, Head of Communications & Employee Engagement, HSBC
  • Julie Markey, People Director, Ocado
  • Chuck Stephens, Head of Diversity & Inclusion, Google
  • Gerard Penning, Executive Vice President Human Resources Downstream, Shell
  • Jane Marsh, Group People and Culture Director, Innocent Drinks
  • Mike Williams, People Director, Byron Hamburgers

Please fill in your name and email to receive the conference agenda of this event.


Pre-Conference Workshop & Site Tour Day - Monday 25th September 2017

Conference Day One- Tuesday 26th September 2017

Conference Day Two - Wednesday 27th September 2017

The agenda is available as PDF under downloads at the right side of the page.

Venue

Twickenham Stadium
200 Whitton Rd, TW2 7BA
Twickenham, London , UK

Venue

Twickenham Stadium
200 Whitton Road Twickenham
London TW2 7BA
United Kingdom
Website: http://www.twickenhamexperience.com/conferences-events/
Phone: 0208 744 9997

Accommodation

Travel and accommodation are not included in the conference fee; however we have put together a HotelMap that displays discounted accommodation for hotels in the area near to Employee Experience 2017. The map displays live availability and allows you to book directly with each hotel: https://www.HotelMap.com/pro/MHKRQ

Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
Event details
Organizer : IQEU
Event type : Conference
Reference : ASDE-17226