Past event: SSOW 2018 Spring

Shared Services & Outsourcing Week

What is SSOW?

Through thought-leading content, big ideas speakers and global community, SSOW has established a reputation as THE world's largest and longest running event for Shared Services, Outsourcing, Transformation & GBS professionals! This year's program will specifically focus on how to accelerate up the maturity curve through transformation, talent, and customer experience.

Meet the Speakers

  • Julio Nemeth, President, Global Business Services, P&G
  • Terry Jones, Founder, Travelocity.com | Founding Chairman, Kayak.com | Chairman, WayBlazer.com
  • Nick Webb, CEO, Futurist
  • Sandeep Arora, SVP Shared Services, XPO Logistics
  • Bethmara Kessler, SVP Integrated Global Services, Campbell Soup Company
  • Sharon Mirabelle, VP, Shared Services, McCormick & Co. Inc.
  • Manny Korakis, CAO, American Express Global Business Travel
  • Debbie Ballard, Vice President of Global Shared Services, McDonald’s Corporation
  • Steven Larrabee, CIO Specialty Products, DuPont
  • Lee Coulter, CEO, SVP, Ascension Ministry Shared Services
  • Sankara Viswanathan, CIO and SVP, Business Services, Day and Zimmerman
  • Chris Wood, VP, Transformation, FedEx
  • Bonnie Gust, VP, Global Business Services Operations, Walmart
  • John Dieter, SVP, Global Finance Shared Services, PepsiCo
  • Patricia Cuero Neilsen, Senior Director, Enterprise Program Delivery for Innovation, Lowe's
  • Cindy Gallagher, SVP, GBS, Discovery Channel
  • Gareth Morgan, SVP Transformation, Enabling Functions, Pearson
  • Andrea Forster, Corporate Controller and Principal Accounting Officer, MasterCard
  • Kris Wadia, CEO, Humanized Leadership
  • Richard Swan, President, Koch Business Solutions
  • Alexander Hoy, VP Finance, Head of NA Finance Services, Lonza
  • Chris Bevacqua, Commercial Shared Services Leader, GE Global Operations
  • Mehdi Bhagat, HR Service Center Lead, Americas, Microsoft
  • Paul Bartley, Director,Global Business Services, Becton Dickinson
  • Roland Dunsky, Director Finance and Accounting, Denso
  • Graham Russell, BPO Director, WPP Group
  • Chris McCann, Director, Global Business Services Strategy & Enablement, Bose Corporation
  • Neeraj Grotra, Group Leader, Shared Services, Finastra
  • Steve Ellis, Senior Director Shared Services, Dana Holding Corporation
  • Paul Slovin, Executive Director, Shared Services, YMCA
  • Ricardo Badillo, Director, Business Process Management, Western Union
  • Christian Rodriguez, Director, Commercial Business Solutions, Bacardi
  • John Transier, SVP, Finance, Harland Clarke
  • Robert Phillips, Director of Shared Services, Canadian Blood Services
  • Daniela Shea, Senior Director, Operations and Shared Services Americas, Teva Pharmaceuticals
  • Matt Willden, Customer Experience Leader - HR Shared Services, Amazon
  • Amaka Madu, Global Head, HR Shared Services, Varian
  • Marvin Al-Khafaji, Chief Operations Officer, United Vein Centers
  • Zach Wemple, VP, HR Central Functions, HR Operations and Shared Services, Evoqua Water Technologies, LLC
  • Shahbaz Alibaig, Senior Director and Head, HR Operations and HRIS, Esterline
  • Alex Gonzalez, Managing Director and Head, KWS Services Americas
  • Chad Reppy, SVP, Global Financial Shared Services, Hyatt Hotels Corporation
  • Charles Morgan, VP, Finance Shared Services, Aetna
  • Amy Lantinga, Senior Director, Global Employee Services, Turner
  • Pavan Pamidimarri, VP, Global Business Services, Levi Strauss & Company
  • Mike Webb, VP, North America, Solvay Business Services
  • Dhiraj Cherian, Chief Financial Officer, Panasonic Automotive
  • John Sparks, Senior Director, Shared Services Operations and Implementation, World Vision
  • Mike Koehler, Vice President, Enterprise Process Innovation, Express Scripts
  • Eric Parks, Senior Director, CVS Health
  • Jan Dekempe, CFO, Americas, Hellmann Worldwide Logistics
  • Hauke Schupp, Head, Operational Excellence, Ten-X
  • Gregory Carrette, Head, Operational Excellence, Grünenthal Group
  • Jean Milian, VP, Enterprise Business Services, Assurant
  • Dan Stuart, Chief Business Process Officer, Breakthru Beverage Group
  • Samir Bagri, Director, Global Business Services (GBS), Delphi
  • Laurel Junk, EVP, Enterprise Shared Services, Kaiser Permanente
  • Juliano Godoy, Head, North America Business Services, KraftHeinz
  • Karla Younger, VP, HR Shared Services, Coca-Cola Refreshments
  • James Webb, Chief Operating Officer, Farmers of North America (FNA)
  • Steve Rudderham, VP, Global Business Services, Kellogg Company
  • Mandy Strider, Director, Accounting, Interstate Hotels
  • Shivani Bhatia, Senior Director, Business Systems Transformation, McGraw-Hill Education
  • Phil Searle, Founder & CEO, Chazey Partners
  • Scott Manning, Partner, ScottMadden, Inc.
  • Scott Furlong, Partner, Information Services Group (ISG)
  • Cynthia Hannafey, Managing Director, UHY Advisors
  • Kapil Jain, SVP and Global Head of Sales and Enterprise Capability, Infosys BPO
  • Brad DeMent, Partner, ScottMadden, Inc.
  • Joe Killian, Partner, US Finance and Shared Services Leader, PWC
  • Alexandra Lopez, CPO, Cisco
  • Nakesha Lopez, Director, HR Operations and Service Center, Baylor Scott & White Health
  • Kathy Kerchner, VP and CFO, Enterprise Business Services, Lockheed Martin
  • Mark Davison, Partner, Information Services Group (ISG)
  • Trey Robinson, Partner, ScottMadden
  • Kim Davenport, Partner, ScottMadden
  • Jerred Crosby, Partner, ScottMadden, Inc.
  • Deborah Kops, Founder, Sourcing Change
  • Robert Towle, COO, Chazey Partners
  • Craig Ackerman, Head of the Global RPA Practice, Chazey Partners
  • Heather King, Divisional Director, SSON North America
  • Monica Azzali Bello, Global Director, GBS People Services, General Motors
  • Courtney Jackson, Partner, ScottMadden, Inc.
  • Ed Hansen, Partner, Morgan Lewis
  • Trish Ferris, Partner, ScottMadden
  • Ivan Seselj, CEO, Promapp

Please fill in your name and email to receive the conference agenda of this event.


Site Tour Day - March 19, 2018

Workshop Day & Main Day 1 - March 20, 2018

Main Day 2 - March 21, 2018

Main Day 3
- March 22, 2018

The agenda is available as PDF under downloads at the right side of the page.

Venue

The venue is not yet available for this event.
Follow this event to be informed when the venue is available and stay informed on other changes.

Venue

Hyatt Regency Orlando
9801 International Drive
Orlando FL 32819
United States
Website: https://orlando.regency.hyatt.com/en/hotel/our-hotel.html
Phone: +1 407 284 1234

Hyatt Regency Orlando offers the quintessential location for both business and leisure travelers. Make yourself at home in your spacious guestroom, adventure through Orlando, or lounge at the pool between meetings. Here, you’ll find that productivity and relaxation are constants during your time in Orlando.

Experience Orlando from our ideal spot on International Drive. We offer swimming pools, a waterslide, waterfalls and a kiddie play area all with the tropical Florida feel you’re looking for. Don’t forget to pack your gym clothes so you can experience our 24-hour StayFit™ Gym. Choose from seven restaurants and bars to sample cuisine from fresh coastal favorites to delectable Italian food. Exploring Orlando’s world-class theme parks, water parks, museums, and sports venues is easy from our convenient location. Whether you’re in Florida for leisure or business, your stay at Hyatt Regency Orlando allows you to enjoy the comforts of home while making memories that will last a lifetime.

In order to receive the organiser discounted rate, please make sure to reference the group name when making your reservation. You may also book online at https://aws.passkey.com/e/49143487
The discounted rate will end on Friday, February 23rd, 2018, after that point, reservation requests will be based on availability.

Daily Resort Fee: $11.00 + state and local taxes
- Fitness Center Access (fitness classes, pool activities & bike rental)
- 10% discount off Spa treatments and merchandise
- I-Ride Trolley Tickets (2)
- Local & 800 calls
- Incoming & outgoing faxes
- 2 bottles of water per day

Group Rate: $259.00 + 1% taxable surcharge and 12.5% tax per night

Reservations Phone: 800-233-1234

Group Name: SSOW

Group Cut Off Date: Friday, February 23rd, 2018

Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavour to negotiate the best available rates for you so please use the Hotel's website link provided.
Event details
Organizer : SSONetwork
Event type : Conference
Reference : ASDE-18574