SSOW is the World's Largest and Most Trusted Shared Services and Global Business Services Event Series. Period.
Elevating the Experience in the End-to-End JourneyThe
Shared Services and Outsourcing Week Series identifies and maps the trends in the business services industry. This September, we converge around the aspiration of the end-to-end process, through the lens of customer experience to deliver the increased value year on year that a shared services organization expects to deliver.
While service delivery will always be the cornerstone of a successful SSO, organizations are starting to put equal emphasis on managing stakeholder experience, whether that stakeholder is the employee, the partner or the customer.
SSOW has gotten the message, delivering its own unforgettable experiences to its audience with each event. On September 16-19 in Houston, our attendees will walk away with a roadmap to get to an end-to-end process, while keeping the customer front-of-mind.
This event is co-located with
Higher Education Shared Services & Outsourcing Week, allowing the chance to rub elbows with other industries of shared services leaders
SSOW's Unsurpassed Experiences Create Lifelong Memories
- Six End-to-End Process Deep Dives - Get in the trenches on P2P, O2C, R2R, H2T, MDM and SCM.
- Site Tours - The only way to get a 360-degree view of how a successful SSO works. Click here to join the waitlist.
- GBS Certification - Level up your GBS skills with SSON's Professional GBS Certification Full Day Program
- CPE Accreditation - Get your year's worth of CPE credits
- Team Building - Bring your direct reports, your managers and other key stakeholders to get on the same page for future SSO plans
- Our Innovation Hub - Explore the future of your business by engaging with providers and solutions tailored to your organization
2024 Speakers
- Manasa Mantha, GBS Head of Engagement & Chattanooga Hub, Sanofi
- Sameer Shah, SVP Global Finance Operations, Chubb
- Alison Cline, Managing Director of Corporate Employee Support, Insperity
- Jana Vondran, Senior Vice President of Global Business Services, Ingram Micro
- Tom Sweat, VP, Shared Services, MODE Transportation
- Juan Jose Criado, HR Head Mexico, Alcon
- Yolanda Theeke, VP HR Operations, Corebridge Financial
- April Solie, Senior Director, Change Management, Global Business Services, AECOM
- Beverly Adams-Caine, Senior Manager, ESS Operations and Governance, Entergy
- Karen Gouveia, People and Culture Services Vice President, Americas, BP
- Boris Koji Shibayama, HR Shared Services – Mexico & Centro America Region Head, Walmart
- Vadim Ionescu, VP, Business Excellence Division, TotalEnergies Global Finance Services
- Tim Dorren, Group Manager – NA Accounting Shared Services, Toyota Motor North America
- Daniel Kligerman, VP HR Transformation, Danaher
- Liz Capell, Head of Process Optimization and Digitalization, Siemens
- Michael Prokopis, VP Supply Chain Management, MD Anderson Cancer Center
- Juliano Godoy, GM, Agile Enterprise Services, Philips 66
- Sam Bahri, GBS Leader, Fortune 500 Executive and Big 4 Alum
- Jim Hankins, Executive Director, HR Shared Services and Talent Acquisition, UC Davis
- Jodi Dudley, Fmr Head of GBS, Ford and Dow Corning
- Shak Akhtar, General Manager Finance Automation, Redwood Software
The full agenda is not yet available for this event.
Follow this event to receive an alert when the agenda becomes available.
Venue
The Royal Sonesta Houston Galleria
2222 West Loop South, 77027
Houston, TX, USA
Reservation:
Click Here to Book Your RoomRooms on average are: $209 ++ per night
Last Day to book rooms Friday, August 23rd 2024
Stay in the lively Uptown neighborhood and within minutes of the Galleria Mall, Rice University, Memorial Park, the Houston Zoo, and other top-rated attractions. The Royal Sonesta Houston Galleria features beautifully appointed guest rooms and suites, on-site dining options, a fitness center, an outdoor pool, and jacuzzi.
WARNING: Do not book your hotel accommodations with any third party vendors. In order to guarantee your room please book directly with the hotel. There are a number of fraudulent “third party providers” that will attempt to solicit you to book through their channel and neither organiser nor the hotel is able to guarantee your room if you choose to do so.
Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavor to negotiate the best available rates for you so please use the Hotel´s website link provided.
