SSOW is the World's Largest, Most AnticipatedShared Services Event. Period.
Transforming & Delivering Business Outcomes
There is nothing else like the
Shared Services & Outsourcing Week. Evolving for the last 27 years,
SSOW is the cornerstone of the shared services and global business services community, where 1000+ SSO and GBS leaders converge over 4 days and 36 hours of content to discover how to drive increased value from their organizations every day, and what strategies and solutions will enable the transformation.
How does
SSOW deliver a once-in-a-year experience to its audience? Through our program, diverse offerings, and our attendees.
SSOW Takes Your Teams to the Next Level and Reinvents the Status Quo
- Reinvent your SSO to drive continuous value-led services.
- Transform into a talent incubator for the entire enterprise.
- Learn the secret recipe for building, maintaining and growing a cutting-edge GBS organization.
- Quantify the impact of your automation and digital transformation efforts into business outcomes.
- Accelerate your end-to-end processes through technological disruption.
- And much more.
SSOW's Unsurpassed Experiences Create Lifelong Memories
- SSOWomen's Day - created for women in shared services, by women in shared services. Join us for a day of support, mentoring and fun.
- SSON Impact Awards Gala - celebrate the best of the best at our formal gala with food, fun and your friends on the dance floor!
- Gen AI for HR, Gen AI for Finance & Accounting, and ITFM Bootcamps - join a growing association of practitioners on the cusp of revolutionizing their burdensome processes.
- Site Tours - see how SSOs work in person at AdventHealth, Universal Parks and Resorts, and Diocese of Orlando's centers!
- Team Building - Watch fireworks by Disney boat, or take your team for a Top Golf bonding evening!
Join Fellow Shared Services Professionals
- 1000+ Attendees
- 150+ Thought Leaders
- 95+ Sessions
- 11 Awards
The Conference Experience
- Enhance Your Professional Network: Engage with industry-leading executives over breaks, luncheons, receptions, and more - creating space for connections that extend beyond the conference.
- Access Exclusive, Actionable Insights: Be the first to delve into research-backed, expert-driven insights on key issues impacting stakeholders and teams.
- Foster Team Unity and Vision: Bring your team, direct reports or key stakeholders, for a bonding experience that strengthens relationships and aligns strategies.
- Receive Personalized Expert Guidance: Collaborate with industry experts, speakers, advisors, and field leaders - the minds that guide executives toward success.
- Strategize with Leading Solution Providers: Explore the future of your business by engaging with exhibitors at the cutting edge of your industry.
2024 Headliners
- Daymond John, Founder/CEO of FUBU, Star of ABC’s Shark Tank & CEO of The Shark Group
- Sheryl Connelly, Leading Futurist & Global Consumer Trends Expert, Legendary Chief Futurist, Ford Motor Company (1996-2023)
- Angela Mangiapane, President, Mars Global Services, Mars
- Turan Sahin, CEO, Allianz Services
2024 Site Tour Leaders
- Jermaine Bennett, Director of Strategy, Transformation and Optimization, Guest Contact Center, Universal Parks and Resorts
- Deborah Colangelo, Senior Director Guest Contact Center, Universal Orlando
- Tom Nesteruk, SVP, HR Shared Services, AdventHealth
- Debbie Lougheed, Sr. Director Shared Accounting Services, Diocesan Shared Accounting Services (DSAS), Diocese of Orlando
2024 Speakers Include
- Turan Sahin, CEO, Allianz Services
- Caralee Brown Berger, Executive Vice President, Global Business Services and Strategy, Mastercard
- Mattijs Backx, SVP & Head of GBS, PepsiCo
- Adriana Guiry, VP, GBS, Archer Daniels Midland (ADM)
- Rob Bradford, VP, GBS, Zimmer Biomet
- Monica Azzali Bello, Global Director, GBS People Services, General Motors
- Juliano Godoy, GM, Agile Enterprise Services, Phillips 66
- Kim Brebner, ADGBS, VP of Employee Services Delivery (recently retired), UPS Global Business Services
- Shane Abeyratne, Senior Vice President for GBS, Cardinal Health
- Krzysztof Fafara, Head of GBS Americas, Philips
- Steve Rudderham, Head of Global Business Services, Carrier
Please fill in your name and email to receive the Conference Agenda At A Glance of this event.
Venue
Rosen Shingle Creek
9939 Universal Blvd, 32819
Orlando, FL, USA
Phone Number: 1-866-996-6338 or 407-996-6338
WebsiteReservation:
Click here to book your Rosen Shingle Creek Bedroom
Rooms on average are: $265 ++ per night
Please note: We will never recommend, approve or appoint any third party rooming service to act on our behalf. Please be extremely wary if you are approached by any such companies. We will always endeavor to negotiate the best available rates for you so please use the Hotel´s website link when provided.