SSOW - Shared Services & Outsourcing Week LATAM Conference 2025

October 27-30, 2025 - To be Confirmed, Costa Rica

Maintain the Pace of Evolution to Become a Value-Driven Business Partner

There is nothing else like Shared Services & Outsourcing Week Latin America (SSOW LATAM). If you work in a Shared Services/GBS Organization or a Center of Excellence across LATAM or the Caribbean, this is THE conference for you.

Why? Because we deliver. We deliver the most senior leaders from across industries and verticals to discuss and benchmark KPIs, metrics and the unique regional challenges and opportunities faced by your community. We deliver an experience you will not get at any other conference through our content, our innovative partners and you, our attendees.

The Largest Network of Latin American Leaders in Shared Services.

  • 200+ Attendees
  • 45+ Thought Leaders
  • 40+ Sessions

What Makes SSOW LATAM So Special

  • Accelerate Your Growth: Explore the fusion of soft skills, cutting-edge technologies, and enhanced KPIs driving sustainable evolution to unlock the secrets of agile shared service centers in LATAM.?
  • Transform Turnover into Engagement: Discover insider tips for streamlining onboarding, nurturing your team's development for maximum productivity, and incentives to transform employee experience.??
  • Learn from Diverse Perspectives: Dive into the latest trends, explore cutting-edge technologies like Generative AI, and gain fresh perspectives from pioneers of corporate shared services leaders from Costa Rica, Brazil, Colombia, Mexico & Argentina!
  • Engage with Tech Innovators: Stay ahead of the curve with the latest tech trends and innovative solutions that drive efficiency and progress.?

Bring Your Team to Costa Rica

  • Tour a Leading LATAM Service Center: Join an exclusive Site Tour of the 2024 SSON Impact Award Winning British American Tobacco (BAT) Shared Service Center where you can engage directly with their SSC leaders, gaining invaluable insights into their operational prowess.
  • Enjoy One-of-a-Kind Networking Experiences: After a day of learning, unwind with curated experiences to get up close to the amazing culture and beautiful landscapes that Costa Rica has to offer.
  • Capture All that SSOW LATAM Has to Offer: Bring direct reports, managers and other key stakeholders to participate in every conference session from Finance to HR and walk away with innovative ideas for your future shared services plans.
  • Continue Your Professional Development: Immerse yourself in sessions and earn valuable Continuing Professional Education (CPE) and Society for Human Resources Management (SHRM) professional credits.???


2024 Speakers Included

  • Vineet Dwivedi, Global Head - Alcon Global Services & Head AGS India, Alcon
  • Katherine Kinderson, Vice President of Business Services, Bridgestone
  • Erika Beltran, Vice President, LATAM and IBERIA Shared Services Center, PepsiCo
  • Ramy Adham, General Manager, Global Business Services Americas, British American Tobacco
  • Jose Sorondo, Former Global Director Accounts Payable lululemon
  • Tony Byrne, Global Director of Finance Shared Services, Iron Mountain
  • Gonzalo Jose Garcia, Global HR Shared Services Director, Ternium
  • Luz Marina Martinez, CFM & CSS Hub Lead Hitachi, Energy Mexico
  • Jaikel Rodgriguez, RSSA Enabling Lead, Roche
  • Esteban Coronado, GBS Costa Rica Senior Director, Smith+Nephew
  • Jeremy Segura, Director, Global Automation, Experian
  • Jeff Hughes, Director, Intelligent Automation Group, Mitsui & Co
  • Rodrigo Miranda, Head of GBS South America, ADM
  • Prakash Kewalramani, Senior Director - Data Governance, WWE
  • Andres Perez Fallas, Director of Accounting and Reporting, Experian
  • Yohan Chinchilla, Senior Finance Manager - Billing NA/LATAM, Experian
  • Hector Feliu, GM RSS Americas & Global Head of Record to Report Operations, Roche
  • Gonzalo Chavarria, Bridgestone Business Services Agile Coach, Bridgestone Americas
  • Jeudy Arias Rojas, Finance and Accounting Director, Bacardi
  • Miriam Limbach, Managing Director of Global Business Services, Bayer
  • Diana Lourenco Greco, Head of GBS for Mexico, Central America and Caribbean, Siemens
  • Jorge Monge, Director, Global T&E & Sales Incentives GBS, Smith & Nephew
  • Carlos H Castro Encinales, CFO, Smurfit Kappa
  • Julio Cubero, Director, Global Services and Process Excellence, Bosch
  • Michelle Dominguez, HR Site Head GBS CRBR, Bayer AG

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Venue

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Event details
Organizer :SSONetwork
Event type :Conference
Attendance :Physical Event
Reference :ASDE-25450