Transitional to Transformational – Building the Future of Shared Services
Where Vision Meets Action: The Future of Shared Services in LATAM Step into the next chapter of shared services evolution at
SSOW Latin America, the region’s definitive gathering for ambitious leaders shaping the future of service delivery. Designed exclusively for LATAM and Caribbean Shared Services, GBS, and Center of Excellence professionals, this event is where transformation takes root—from reimagining operating models to scaling digital innovation.
Join a powerful network of decision-makers as we move from transitional to truly transformational strategies, unlocking new value for our organizations and our region.
The Largest Network of Latin American Leaders in Shared Services.
- 200+ Attendees
- 45+ Thought Leaders
- 40+ Sessions
What Makes SSOW LATAM So Special
- Accelerate Your Growth: Explore the fusion of soft skills, cutting-edge technologies, and enhanced KPIs driving sustainable evolution to unlock the secrets of agile shared service centers in LATAM.?
- Transform Turnover into Engagement: Discover insider tips for streamlining onboarding, nurturing your team's development for maximum productivity, and incentives to transform employee experience.??
- Learn from Diverse Perspectives: Dive into the latest trends, explore cutting-edge technologies like Generative AI, and gain fresh perspectives from pioneers of corporate shared services leaders from Costa Rica, Brazil, Colombia, Mexico & Argentina!
- Engage with Tech Innovators: Stay ahead of the curve with the latest tech trends and innovative solutions that drive efficiency and progress.
Bring Your Team to Colombia
- Tour a Leading LATAM Service Center: Join an exclusive Site Tour of the 2024 SSON Impact Award Winning British American Tobacco (BAT) Shared Service Center where you can engage directly with their SSC leaders, gaining invaluable insights into their operational prowess.
- Enjoy One-of-a-Kind Networking Experiences: After a day of learning, unwind with curated experiences to get up close to the amazing culture and beautiful landscapes that Costa Rica has to offer.
- Capture All that SSOW LATAM Has to Offer: Bring direct reports, managers and other key stakeholders to participate in every conference session from Finance to HR and walk away with innovative ideas for your future shared services plans.
- Continue Your Professional Development: Immerse yourself in sessions and earn valuable Continuing Professional Education (CPE) and Society for Human Resources Management (SHRM) professional credits.
2025 Speakers
- Paula Angel, Americas GBS Site Director Country General Manager, Zimmer Biomet
- Brenda Barba, P2P Manager, Elanco
- Sofia Becerra, Director Transformation, Adidas
- Erick Castillo, AGS Center PMO & SMP Implementation Manager - MXC, Alcon Laboratories
- Ricardo Correa, People Services Head Americas, Sanofi Pharmaceuticals Inc.
- Suemi Gonzalez, Senior Manager of SSC AR ,Budget for LatAm, Iberia and US, PepsiCo
- Prakash Kewalramani, Senior Director, Data Governance, WWE
- Carlos Rincon, Head of Operations Order to Cash & Revenue Accounting, Lufthansa Global Business Service
- Eduardo Rocha, GBS Performance Manager, Schlumberger
- Juan Victor Salazar Duque, Head Of Finance and Digital Transformation, Holcim
- Carlos Santos, Head of Holcim Americas Business Services, Holcim ABS
- Imran Syed, Head of People Master Data, Nokia
- Monica Teson, Manager of Excellence Services, Shared Services Center, Thomas Greg & Sons
- Cristina Vega, GBS Global Continuous Improvement Manager -APAC, AMERICAS, EMEA-, Zimmer Biomet
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Venue
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