Higher Education Shared Services & Outsourcing Week (SSOW) Conference 2024

Articulate Success to Enhance Value

Welcome back to the only Shared Services Conference for Higher Education leaders - Higher Education Shared Services & Outsourcing Week!! This is the only event in the world where we bring together shared services leaders from small, large, private, and public colleges and universities to discuss the latest challenges and opportunities within higher education shared services and provide a blueprint for implementation and growth. This three-day event will feature industry-renowned keynote speakers, practitioner-led panel discussions, and networking opportunities with industry peers.

Top Reasons to Attend Higher Education SSOW:

• Elevate Your Value Proposition - Discover the KPIs, SLAs, data metrics, and stakeholder engagement techniques from top North American colleges.
• Build Lasting Connections - Dive into the world's largest network of Higher Education Shared Services professionals to connect, share insights, and tackle challenges with peers who understand your journey.
• Engage with Tech Innovators -  Rub shoulders with top consultants and service providers pioneering solutions for industry challenges.
• Continue Your Professional Development - Earn up to 14 Continuing Professional Education (CPE) credits from NASBA.
• Learn from Diverse Perspectives - Co-Located with SSOW as well as Generative AI for Shared Services and GBS, purchase your Higher Ed SSOW Pass to get instant access to these events covering the latest trends, explore cutting-edge technologies and gain fresh perspectives on the future of work from pioneers of corporate shared services leaders

Triple the Networking: Get 3 Events for the Price of 1!

The next chapter of Shared Services & Outsourcing Week (SSOW) is co-located with this conference! That means by attending, you'll have the opportunity to share the networking, sessions and Innovation Hub with a whole new audience.

SSOW will take a zoomed out approach and aim to address additional areas such as customer experience, global business services, diversity & inclusion and the future of automation.

2024 Chairwoman

• Sarah Peri, Director of Operations & Outreach, Brown University

2024 Speakers

• Patrick McClain, Executive Director HR Shared Services, University of California – San Francisco
• Calvin Turner Jr., Executive Director, UCPath, University of California
• Katy Rau, Director, Staff Shared Services, USCF HR
• Pam Gabel, Executive Director, Shared Services Center, University of Michigan
• Heidi Tilghman, CAS Shared Services Director, University of Washington
• Kellie Campbell, Chief Information Officer, Vermont State Colleges System
• Brandon Gaines, Director, Financial Support Services and Service Excellence, Princeton University
• Shelley Clayton, Associate Vice President, Shared Advancement Services, The University of North Carolina System
• Chantel Laventure, Director Shared Services & Relationship Management, University of Saskatchewan
• Stig Lanesskog, Chief Executive Officer, Claremont University Consortium
• Jay-Anne Peace, ConnectionPoint Director, University of Saskatchewan
• Michele Correia, Communications, Marketing & Training Manager, Business Affairs Shared Services/Financial Services, University of Arizona
• Alyson Baxter, Assistant Vice President F&O Shared Administrative Services, University of Alabama
• Courtney Jackson, Partner, ScottMadden, Inc.
• Laura Campbell, Director, ScottMadden
• Elizabeth Cumpston, Director Financial Operations, The Ohio State University
• Terri Harris, Associate Vice Chancellor of Centralized Business Services, University of California, Merced
• Joseph Hoey, Assistant Chief of Staff, Vice President for Assessment and Accreditation, National University
• Sherry Guernsey, Financial Initiatives Project Manager, Cornell University
• Heather Krugman, Executive Director, OHIO Business Service Center, Ohio University
• Michelle Fullem, Executive Director, Enterprise Applications, University of Pittsburgh
• Linda Specker, Director of Shared Services, Washington University in St. Louis

Venue

The Royal Sonesta Houston Galleria
2222 West Loop South, 77027
Houston, TX, USA

Reservation: Click Here To Book Your Room

Rooms on average are: $209 ++ per night

Stay in the lively Uptown neighborhood and within minutes of the Galleria Mall, Rice University, Memorial Park, the Houston Zoo, and other top-rated attractions. The Royal Sonesta Houston Galleria features beautifully appointed guest rooms and suites, on-site dining options, a fitness center, an outdoor pool, and jacuzzi.