Past event: Shared Services & Outsourcing Week Conference 2025

Today's shared services strategies and solutions lead to tomorrow's business growth.

Bring your team to SSOW and leave a better shared services organization. At the North America Shared Services & Outsourcing Week you'll find everything you need to elevate your organization. This is the premier gathering of shared services and global business services leaders where you'll discover the strategies, technologies and best practices to drive operational excellence alongside business growth.

1000+ SSO and GBSO leaders prove the point: Across 4 days and dozens of hours of content, our attendees come every year because this is where they will learn from their functional, industry, and maturity peers how to drive increased value from the SSO into the business, showing that they are an essential part of their organizations.

How does SSOW deliver a once-in-a-year experience to its audience? Through our program, diverse offerings, and our attendees. SSOW isn't just a conference. It's an event. Join us today.

SSOW Takes Your Teams to the Next Level and Reinvents the Status Quo

• Design customer-centric processes to improve communication, promote company culture and exceed expectations across the organization
• Unlock the strategic value of your SSO by bridging the back, middle and front offices
• Embrace the digital revolution and quantify the impact of automation and AI into tangible ROI
• Solidify the basics and ensure you are building, maintaining and growing a cutting-edge SSO
• Leverage data management and analytics to drive insights and continuous improvement
• And much, much more.

Join Fellow Shared Services Professionals

• 1000+ Attendees
• 200+ Thought Leaders
• 95+ Sessions
• 100 Expo Companies

SSOW's Unsurpassed Experiences Create Lifelong Memories

• 7 Programs, One SSOW - No one is left behind at SSOW, with full programs specifically designed for HRSS, Finance Transformation, Digital Transformation, Shared Services for Beginners, Future of Business Services, Process Improvement and SCM/Procurement
• Team Building - One person can't attend two sessions at once! With 7 to choose from at one time, bring your direct reports, managers and key stakeholders and get a 360 degree view of the current shared services landscape
• SSOWomen's Day - Attendees, both male and female, share stories and lessons to build relationships and drive female empowerment
• SSON Impact Awards - Who is crowned the Best of the Best? Apply now and it could be your organization!
• Site Tours - See how SSOs work in person at Siemens, Advent Health and more on the way!
• Morning Wind Ups - From morning Yoga to Zumba, SSOW gets you your morning energy jolt
• Evening Wind Downs - Our SSOW Receptions and Parties will expel the rest of your high-event energy
• Innovation Hub - Explore the future of your business by engaging with providers with the solutions for you.

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I don't get the energy I get locally that I get with SSON. It's great to be with like-minded people. We're talking the same language. This service that's being provided to people is worth every penny. That's why I like being a part of it. People should not miss out on this opportunity.

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SSOW gives you the opportunity to realtime benchmark what's going on in the organization. Not only from the data that SSON provides but also from the interaction with your peers... It's the opportunity to meet some of your peers that you maybe only talk to the whole year over the phone... Build those contacts, build those networks. It's a wonderful expenditure of my time.

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It was very educational for me both as a presenter and an audience member. I was particularly impressed with the thoughtful curating of sessions to build upon ideas throughout the week. I gained valuable new insights into overall business strategy and the SSO and BPO models by hearing recurring themes from various perspectives, which I can now apply.

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...It's great to see industry experts and peers at all levels participating, sharing knowledge and available for casual conversations throughout the week. One thing that I'm really looking for is having discussions with others and learning more about how people are thinking about cognitive technologies, such as OpenAI and ChatGPT... Our ability to learn from each and explore the realm of the possible.