Accelerating The GBS Maturity Curve: From Foundational Capabilities To Ultimate Value Creation
At SSOW Europe 2025, we're championing the evolution of GBS maturity to meet the demands of a dynamic business landscape. As the GBS influence grows beyond traditional IT, Finance and HR functions to enable core areas like commercial operations, supply chain, R&D etc, supported by AI and Global Capability Centres, agility and innovation are now key to sustaining value. Whether you're starting your journey or leading mature operations, our highly personalised agenda programme packed with tailored benchmarking sessions and in-depth connections with trusted partners will equip you to drive resilience and impact in your own GBS and shared services. Join us to celebrate 25 years of pioneering transformation and shaping the future of GBS, together!
Top 10 Themes Shaping SSOW Europe 2025
Value Creation
Actionable AI & Transformation
End-To-End Integration
Process Excellence
Experience Design
Future-Proofing Talent
Building GBS Foundations
Finance Transformation
Hr Transformation
Refining GPO Strategies
It was a well-organised, high-quality event featuring many excellent speakers. It was attended by hundreds of Global Business Services (GBS) leaders from some of the most impressive companies on the planet.
This is a terrific event to meet like-minded individuals in the GBS/Shared Services space, including vendors, participants, and speakers. Every year, I take away several golden nuggets to bring back to my organisation and team.
A perfectly executed event with the right people - always a pleasure to return!
Great event that everyone in GBS does or should attend.
2025 Speakers Include
Angela Mangiapane, President, Mars Global Services
Michele Rochefort, CEO, AXA Global Business Services
Hannele Palje-Rossi, Senior Vice President, Head of Global Business Services, Stora Enso
Jackie Crockford, VP, Global Business Services, AstraZenca
Rod Lindsay, President, Nokia Business Services, Nokia
Steve Rudderham, Head of Global Business Services, Carrier
Puneet Uppal, Head of Global Business Operations, Diageo
Lars Hölzer, Head of Business Services & Digital, Fresenius Kabi
Rajeev Mall, Vice President - Mondel?z Digital Services, Mondel?z International
Please fill in your name and email to receive the Conference Agenda of this event.
Venue
Estoril Congress Center Avenida Amaral. 2765-192, Estoril, Lisbon, Portugal
Accommodation We have discounted bedroom blocks for our attendees. There are a limited number of bedrooms at the discounted rate so we encourage you to book at your earliest convenience. Please find the discounted rooms here.
